9 Desktop Support Technician - Level II Jobs in Memphis, TN
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Desktop Support Technician - Level II
$47k-58k (estimate)
Full Time | Ancillary Healthcare
2 Days Ago
Crye-Leike Realtors is Hiring a Desktop Support Technician - Level II Near Memphis, TN
Job DescriptionCrye-Leike® Information Technology is seeking a full-time Level II Desktop Support Technician in Memphis, TN. This position requires candidate to be able to work independently with minimal supervision.
Duties
Crye-Leike® is a full service real estate company founded in Memphis in 1977. Today it is ranked #3 in the nation and the largest real estate company serving markets in Arkansas, Georgia, Mississippi and Tennessee. Crye-Leike® has a network of more than 3,200 licensed sales associates, 600 staff members and over 140 branch and franchise offices located throughout a eight-state region of Alabama, Arkansas, Florida, Georgia, Kentucky, Mississippi, Oklahoma and Tennessee. Crye-Leike® also has a franchise location in Puerto Rico. To learn more about Crye-Leike®, visit www.crye-leike.com.
Duties
- Installs or assists service personnel in installation of hardware and peripheral components such as monitors, keyboards, printers, and disk drives on user's premises.
- Installation of software on corporate machines.
- Responds to client inquiries concerning systems operation and diagnose system hardware, software, and operator problems.
- Instructs users in use of equipment, software, and manuals.
- Recommends or performs remedial actions to correct problems.
- Provides updates, status, and completion information to manager, problem request tracking system, and/or users, via voice mail, e-mail, or in-person communication.
- Assists clients in connecting to corporate wired/wireless networks on personal devices.
- Maintains service records of work performed.
- Other duties as assigned.
- At least two years of hands-on experience with PC hardware/software troubleshooting.
- Experience with LAN/WAN troubleshooting (DNS/DHCP/Routing).
- Familiarity with Active Directory structure and Group Policy.
- A Certification preferred.
- Experience with ShoreTel/Mitel telecommunications systems a plus.
- Excellent customer service and communication skills (verbal and written).
- Ability to successfully multi-task and understand how to prioritize work.
- Applicants will be tested for proficiency.
Crye-Leike® is a full service real estate company founded in Memphis in 1977. Today it is ranked #3 in the nation and the largest real estate company serving markets in Arkansas, Georgia, Mississippi and Tennessee. Crye-Leike® has a network of more than 3,200 licensed sales associates, 600 staff members and over 140 branch and franchise offices located throughout a eight-state region of Alabama, Arkansas, Florida, Georgia, Kentucky, Mississippi, Oklahoma and Tennessee. Crye-Leike® also has a franchise location in Puerto Rico. To learn more about Crye-Leike®, visit www.crye-leike.com.
Job Summary
JOB TYPE
Full Time
INDUSTRY
Ancillary Healthcare
SALARY
$47k-58k (estimate)
POST DATE
06/26/2024
EXPIRATION DATE
08/25/2024
WEBSITE
jaycraig.com
HEADQUARTERS
CHATTANOOGA, TN
SIZE
25 - 50
TYPE
Private
CEO
ERIC WRIGHT
REVENUE
$10M - $50M
INDUSTRY
Ancillary Healthcare
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