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For more than 20 years, AEG has played a pivotal role in transforming sports and live entertainment. Annually, we host more than 160 million guests, promote more than 10,000 shows and present more than 22,000 events around the world. We are committed to innovation, artistry, and community, and leverage the power of our 300 venues, leading sports franchises, marquee music brands, integrated entertainment districts, premier ticketing platform and global sponsorship activations, to create memorable moments that give the world reason to cheer.
Our business is interwoven with the human mind and heart, and we strive to build a diverse and inclusive company that reflects the artists, athletes, and fans that we host; reach beyond traditional boundaries to support the communities in which we operate; and minimize our impact on the environment by adopting sustainable practices throughout our business operations.
If you want to be challenged to up your game and make a difference, then join us in giving the world reason to cheer!
Crypto.com Arena has an unrivaled reputation for excellence, having established itself as one of the world’s busiest and most successful venues in the world. As the home of three professional sports franchises – the NBA’s Los Angeles Lakers, the NHL’s LA Kings and the WNBA’s Los Angeles Sparks – Crypto.com Arena has proven to be a home court advantage for the local teams. The AEG owned and operated arena continues to distinguish itself as the host of major, high-profile events of national and international distinction including the 2004, 2011 & 2018 NBA All-Star Games, 2002 & 2017 NHL All-Star Games, 2000 Democratic National Convention, 2009 World Figure Skating Championships and 21 GRAMMY Awards shows.
For a quarter of a century, Crypto.com Arena has been marked with performances and special events that brought international stature to the downtown Los Angeles venue including concerts headlined by Taylor Swift, Drake, Beyoncé, Prince, U2, Paul McCartney, Garth Brooks, Usher, Jay-Z, Keith Urban, Roger Waters, Britney Spears, Katy Perry, Ed Sheeran, Kendrick Lamar, Michael Bublé, Carrie Underwood and Justin Timberlake, as well as world championship boxing, family shows and other live events.
Crypto.com Arena is not only a great venue for sports and entertainment, but it also holds a special place in the hearts of the local community. The arena has witnessed many historic moments, unforgettable performances, and become an iconic landmark in the region for the most popular and important events.
Job Summary:
The Guest Services Supervisor I is responsible for providing excellent guest service at all Crypto.com Arena, Peacock Theater, and L.A. LIVE events while supervising Guest Services Team Members (Guest Service Representatives). The Supervisor is expected to establish and maintain good working relationships with building personnel, guests, visitors, and vendors.
Essential Functions:
Staff Supervision
Guest Services
Intradepartmental Needs
Interdepartmental Communications
Time Management Daily
Special Projects
Required Qualifications:
Preferred Qualifications:
Additional Comments:
Supervisor will maintain a neat and professional appearance that conveys professionalism at all times, whether in the office or out of the office, particularly during events.
Pay Scale: $23.93
AEG reserves the right to change or modify the employee’s job description whether orally or in writing, at any time during the employment relationship. AEG may require an employee to perform duties outside his/her normal description.
AEG is committed to developing a diverse workforce reflective of the marketplace and the communities in which we do business. We believe a diverse workforce is not merely an advantage; it is mandatory for any company to be successful in today's business climate.
Anschutz Entertainment Group is an equal opportunity employer and will not discriminate against any individual, employee, or application for employment on the basis of race, color, marital status, religion, age, sex, sexual orientation, national origin, handicap, or any other legally protected status recognized by federal, state or local law.
This Employer is subject to the Fair Chance Initiative for Hiring Ordinance (FCIHO) (LAMC 189.00)
Full Time
$36k-49k (estimate)
01/08/2023
11/27/2024
crypto.com
New York, NY
50 - 100
The job skills required for Guest Services Supervisor (Crypto.com Arena) include Guest Service, Leadership, Teamwork, Coaching, Initiative, Communicates Effectively, etc. Having related job skills and expertise will give you an advantage when applying to be a Guest Services Supervisor (Crypto.com Arena). That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Guest Services Supervisor (Crypto.com Arena). Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Guest Services Supervisor (Crypto.com Arena) positions, which can be used as a reference in future career path planning. As a Guest Services Supervisor (Crypto.com Arena), it can be promoted into senior positions as a Front Desk Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Guest Services Supervisor (Crypto.com Arena). You can explore the career advancement for a Guest Services Supervisor (Crypto.com Arena) below and select your interested title to get hiring information.
If you are interested in becoming a Guest Services Supervisor, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Guest Services Supervisor for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Guest Services Supervisor job description and responsibilities
Develop and maintain all capital budgets and provide optimal level of services to all guests and visitors coming to facility.
02/10/2022: Charleston, SC
Building a strong team and shape staff behaviors to accomplish desired results.
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Taking reservations, checking/checkout guest, assisting guest, responsible for auditing all front office daily transactions.
03/10/2022: Waterloo, IA
Acting as hotel system liaison and performed all Guest Service Representative Functions.
02/19/2022: Idaho Falls, ID
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Guest Services Supervisor jobs
A bachelor's degree from an accredited college or university with some previous supervisory experience would be sufficient to apply for the post of a guest services supervisor.
02/06/2022: Juneau, AK
Step 3: View the best colleges and universities for Guest Services Supervisor.