Crystal River KOA campground is on par to be Florida's Nature Coast premier holiday camping destination! We take pride our brand new immaculately clean facilities, daily events/fun activities, and wonderful staff members!

Do you enjoy making people smile? Do you love working with customers? Would you like to be a part of an awesome team running one of the most beautiful campgrounds in the United States?

We are seeking a friendly and outgoing individual to join our team as a Campground Host. As the first point of contact for our guests, you will play a vital role in providing exceptional customer service and creating a welcoming atmosphere. If you have a passion for guest relations and enjoy working in a fast-paced hospitality environment, we would love to hear from you.

We offer a positive working environment, competitive pay, regular pay reviews, PTO, flexible schedules, and on-the-job skills enhancement - offering KOA training courses and certifications. Join our team and continue to grow!

SPECIFIC DUTIES

• Provide superior guest service by being enthusiastic, attentive, friendly and helpful.
• Greet all guests with a positive attitude and a well-groomed appearance, a smile, recognition and a proper KOA uniform and name tag.
• Handle all guest issues with respect by listening and acknowledging their concern.
• Help host special events and activities such as: Hot dog roasts, camper breakfasts, craft classes ... just to name a few!
• Escort guests to their assigned campsites, assisting them as needed.
• Delivering firewood, ice and propane tanks to customer camp sites.
• Provide information about the campground and surrounding local attractions.
• Collaborate with front desk personnel to ensure smooth flow of service.
• Handle guest inquiries, concerns, and complaints in a professional manner.
• Maintain cleanliness of all campground facilities, bathrooms, guesthouse as needed.
• Maintain the appearance of the grounds, gardens, and landscapes.
• Assist with the setup and cleanup of outdoor events or activities
• This job description is not intended to cover or contain a comprehensive listing of activities, duties or responsibilities. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.

If you are enthusiastic about creating memorable experiences for our guests and thrive in a dynamic hospitality environment, we encourage you to apply for this position.

REPORTS TO
Campground Manager

ABOUT KAMPGROUNDS OF AMERICA, INC.

Kampgrounds of America, Inc. (KOA) is the world’s largest network of privately owned campgrounds and the leader in outdoor hospitality. KOA has 525 locations across the United States and Canada including a mix of franchised and company-owned parks. KOA has approximately 90 employees at its corporate headquarters in Billings, Montana, and 1200 across its location. Founded in 1962, the mission of KOA is “connecting people to the outdoors and each other,” and those who represent the brand share the values of being family-oriented, passionate, entrepreneurial, customer-focused and progressive.

Kampgrounds Of America, INC. is an Equal Opportunity Employer and strives to provide an environment where all employees and applicants are treated with respect. The company is committed to fair treatment of all persons. This value ensures employees and candidates are treated equally, and are protected from discrimination or harassment of any kind. This includes discrimination on the basis of race, religion, color, national origin, ancestry, gender, gender identity, age, sexual orientation, or any other protected status.

*** Please Note: This is NOT a "work-camper" position. We are not offering lodging/campsite accommodations. Candidates must live locally and commute to the jobsite. ***

Job Types: Full-time, Part-time

Pay: $12.00 - $14.00 per hour

Expected hours: 25 – 40 per week

Benefits:

• Flexible schedule
• Paid time off

Physical setting:

• Camp
• Outdoor work

Schedule:

• 4 hour shift
• 8 hour shift
• Day shift
• Evening shift
• Morning shift
• Weekends as needed

Ability to Commute:

• Crystal River, FL (Required)

Ability to Relocate:

• Crystal River, FL: Relocate before starting work (Required)

Work Location: In person