1 Operations Support Specialist - REMOTE Job in Atmore, AL
CS Contract Solutions is Hiring a Remote Operations Support Specialist - REMOTE
Job Description
The Operations Support Specialist provides first level technical troubleshooting and problem solving to our field technicians to assist in completion of assigned jobs. Utilizing multiple systems to research, analyze and provide real time support the OSS will need to multitask effectively and communicate clearly. This integral part of the team supports our front-line team members to drive results and provide a world class service to our partners and customers.
What we are looking for...
Someone who takes pride in doing their best every day. A person who listens to understand and not to respond. At CS we have a set of core values that we operate under. To work here, you will need to align with them.
- Honesty and Integrity
- Attitude Over Skills
- Courage in Communications
- The 3 E’s. Effort, Energy, and Execution
- Keep Your Axe Sharp
Role and Responsibilities
- The OSS is responsible for all job-related issues as it pertains but not limited to:
- Taking support requests from the field utilizing our telegram team app and to remedy issues and challenge job referrals.
- To take requests in a First In, First Out (FIFO) basis.
- Full-tech support as it pertains to systems and maps.
- Real time advice/support for technicians in the field.
- To challenge every single potential referral or suspended job in VX Field and ensure coding and hand off to other buckets are correct.
- Interact with internal and external stakeholders for additional support needs.
- This team will also handle the administrative and reporting tasks as it pertains to:
- Schedule exception or call out reporting by 7:30a.
- Attendance reporting daily by 8:30a.
- Communicating with FTR Dispatch, Vendor Management and utilizing VX Field to monitor jobs and technician routes.
Qualifications and Education Requirements
- High school diploma OR relevant experience in operations and project management
- Strong organizational and time-management skills
- Excellent communication and interpersonal skills
- Proficient in Microsoft Office and project management software
- Ability to work independently and prioritize tasks effectively.
- High level of professionalism and discretion
- Detail-oriented and able to multitask.
- Ability to work in a fast-paced and deadline driven environment
Job Summary
Full Time
$60k-76k (estimate)
06/24/2024
08/23/2024
The job skills required for Operations Support Specialist - REMOTE include Microsoft Office, Problem Solving, Time Management, Project Management, Integrity, etc. Having related job skills and expertise will give you an advantage when applying to be an Operations Support Specialist - REMOTE. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Operations Support Specialist - REMOTE. Select any job title you are interested in and start to search job requirements.
If you are interested in becoming an Operations Support Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become an Operations Support Specialist for your reference.
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Quotes from people on Operations Support Specialist job description and responsibilities
Operations Support Specialist processes information to include sorting, coding, entering, modifying, deleting, filing and retrieving data; establishing new files and new filing systems.
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Monitor system operations and troubleshoot problems.
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Operations support specialists perform a range of administrative support tasks.
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Organizations will need to hire more operations support specialists to oversee the work done by outside vendors.
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Operations support associates also might do everything from taking minutes at meetings to reminding their bosses of the day’s agenda.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Operations Support Specialist jobs
Operations support associates come from a variety of backgrounds and education levels.
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Operations Support Specialist work requires a general knowledge of office machines and procedures, attention to detail.
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This job requires physical strength and agility to transport boxes of materials and supplies
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You need a good organizational skills to give and receive information and coordinate with other staff, students and public
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The duties of an operations support specialist depend on one's line of work or industry of employment. Typically, their responsibilities revolve around addressing issues and concerns.
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Step 3: View the best colleges and universities for Operations Support Specialist.
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