CS Recruiting is Hiring a Brokerage Customer Operations Specialist Near Charleston, SC
Our client is a transportation provider specializing in full truckload, LTL, dry van, refrigerated, flatbed, hazmat, intermodal (rail), and expedited shipping. Customer Operations SpecialistOur client is looking to add a Customer Operations Specialist to their expanding company. This position will be responsible for managing accounts as well as other duties that are outlined below. Job Type: Full-time Responsibilities
This position will play a pivotal role in, fostering internal and external communication, nurturing relationships with customers, delivering exceptional customer service, and driving the expansion of existing accounts.
Collaborating closely with a Senior Sales Leader, this position will contribute to the growth of our client’s current book of business by effectively engaging with customers, coordinating cross-functional teams, and ensuring the highest levels of customer satisfaction.
Experience:
Account Management skills
Excellent communication and relationship-building abilities
Strong customer service orientation
Experience in the transportation or logistics industry is a plus
Strong problem-solving skills
This position offers a competitive base salary. Related to: Freight, Freight Brokerage, Freight Delivery, Transportation Logistics, Logistics, Transportation, Transportation Brokerage, Trucking, Trucking Brokerage, Truckload Brokerage, Supply Chain, Supply Chain Solutions, 3PL, Third Party Logistics, Shipping, Non-Asset, Non-Asset Brokerage, OTR, Dryvan, Dry Van, Box Trailer, Dry Goods Shipping, Non-Perishable Shipping, Container, Long Haul, Short Haul, Tractor Trailer, TL, Truckload, FTL, Full Truckload, Truck Load, Semi, Tractor-Trailer, LTL, Less Than Load, Less Than Truckload, Partial Load, Partial Shipment, Parcel, Small Parcel, freight operations, customer service, tracking, tracing, pricing, planning, driver dispatching, post-delivery, transactional freight, shipment, delivery, Independent Contributor, Team Player, Individual Contributor, IC