ACCOUNT EXECUTIVE, PHOENIX/SCOTTSDALE

CSI DMC, Inc. Account Executives are professionals with elevated event experience, initiative, and a solution-oriented attitude. The Account Executive is a highly motivated college graduate with exceptional people skills and organized approach, who thrives on sourcing leads, converting leads to sales, meeting and exceeding sales goals, presenting to clients, developing, growing and maintaining hotel and client relationships and increasing revenue. Senior position offer will be considered for a candidate with 5 years’ experience in a DMC. Seeking Account Executive to be based in the Phoenix/Scottsdale area, this is a home-based position.

TASKS & RESPONSIBILITIES

• Develops and works on lead opportunities
• Converts leads to closed sales
• Researches client needs and develops creative, compelling proposals
• Collaborates with aligned Creative Services Managers to design custom proposals that are within client’s objectives and budgets
• Develops and maintains strategic hotel relationships
• Meets sales goals
• Attends relevant industry and networking events
• Remains current on industry trends, local openings, new ideas and happenings
• Participates in internal training opportunities
• Develops initial P&L statements, contracts and supporting documents of sale
• Works closely with aligned Event Managers to achieve client objectives upon turn-over
• Tracks client activities and implements follow up plans, retaining a relationship throughout the client lifecycle
• Creates accurate, up-to-date documentation using an established business file and database

REPORTS TO: SVP, Global Sales

EXPERIENCE & REQUIRED SKILLS

• A minimum of 3-5 years of industry experience, preferably on the supplier side
• Familiarity with destination management and DMCs
• Solid experience with logistics involved with event planning and ability to drive and manage clients
• Ability to manage multiple clients and multiple programs at any one time
• Expert people skills, particularly conflict resolution
• Solutions oriented, detail oriented and demonstrates effective multi-task/multi-client management
• Experience with budget management, financial tracking and contract negotiations
• Excellent computer and technology skills
• DMC experience is highly regarded for Account Executive and is required for Senior Account Executive
• A demonstrated history of sourcing lead opportunities and converting them to sales
• A proven history of meeting or exceeding sales goals
• Exceptional presentation skills with the ability to influence decision makers and their teams
• The ability to “paint the picture” conceptually for clients during meetings and sites and convert these to visually appealing, winning proposals
• An organized work ethic with a proactive approach to completing tasks and maintaining accurate records
• Able to work autonomously, yet collaborate as part of a team on workflows
• Well-rounded computer literacy and technology skills with the ability to learn new applications quickly
• Must be self-directed with strong project management skills
• The ability to maintain a schedule appropriate to the needs of a workplace and industry where which includes nights and weekend work on an as needed basis
• CMP or DMCP designation is a plus, but not required

Please Note: This job description is intended as a general summary of the position; however, the individual will be expected to perform any functions or responsibilities that may be assigned from time to time. The functions and responsibilities of the position may change over time, in special circumstances, or on an individual basis. This job description is not intended to limit or otherwise affect the work to be performed or assigned.

CSI DMC is an equal opportunity employer and does not discriminate based on race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We are committed to building a diverse and inclusive workplace where all employees feel valued, respected, and supported. We believe that diversity in perspectives, backgrounds, and experiences enriches our organization and drives innovation. We are committed to equity and fairness in hiring, promotion, and professional development opportunities.