This position is responsible for providing the overall maintenance and repair of a residential property including interior and exterior grounds and equipment. Follow CSM high standards of quality to ensure resident satisfaction.
• Responsible for maintaining the overall condition and cleanliness of the maintenance shop and residential property.
• Executes and documents the preventive maintenance program for resident units, common areas, hallways, garages, grounds, pool, clubhouse, and equipment.
• Maintain property appearance, snow removal (including shoveling, salting, sanding, and ice removal), upkeep/curb appeal to ensure competitiveness within the industry, attract future residents and provide a welcoming environment to current residents.
• Complete work orders and turnover maintenance needs on a timely basis. Provide quick response to emergency after-hour calls as necessary.
• Responsible for proper use and safeguarding of all maintenance equipment and supplies, and adheres to cost controls to reduce expenses and waste.
• Follow CSM procurement guidelines and applies good business judgment when purchasing supplies. Responsible for maintaining maintenance budget and adhere to purchase card guidelines.
• Maintain accountability for all necessary inventory, supplies, tools and equipment.
• Ensure resident satisfaction by adhering to maintenance service and loss-prevention standards including preventative maintenance.
• Ensure that residents’ needs are responded to in a courteous, friendly and timely manner.
• Work as a team player in meeting resident needs, and actively contribute to the efforts of other areas when necessary.
• May be required to attend residential community activities after normal business hours as requested by the Community Manager.
• Mitigate risk by conducting routine inspections of community property and grounds, to maintain standards per CSM, local, state and federal regulations including AWAIR program.
• Operate all equipment following safe and proper procedures. Follow all CSM procedures for resident/associate incidents.
• Knowledgeable of property emergency procedures.
• Need to be available to assist as needed in any natural/catastrophic disaster.
• Ensure a clean and safe work environment, and follow all CSM procedures for resident/employee incidents.
• Produce required volume of work by planning, organizing and prioritizing work duties.
• Adhere to CSM attendance policy, grooming/appearance/dress code standards, and general work rules and department procedures. Attend all required meetings.
• Adhere to all CSM Standard Operating Procedures and Fair Housing laws.
Competencies/Skills Required: 2 years of maintenance experience is preferred. Attention to detail, customer focused and the ability to perform job duties in a fast paced environment. General computer experience preferred. Current and valid driver’s license with safe driving record required.
Education: High School diploma or GED required. CPO, HVAC, EPA certification is desired, or the ability to obtain certification based on property requirements.