Location - Onsite - Temple, Texas.

Salary - $16.50 PH

Shift - Monday - Friday - 8.00 am - 5.00 pm CST

Job Summary
We are seeking a Customer Service Representative to join our team. The ideal candidate will be responsible for providing exceptional customer service and support to clients, utilizing strong communication skills and problem-solving abilities.

Responsibilities
- Handle inbound and outbound customer calls professionally and courteously
- Assist customers with product inquiries, orders, and issue resolution
- Maintain accurate customer records in the computer system
- Provide information about products and services
- Upsell products and services to customers when applicable
- Resolve customer complaints in a timely manner
- Collaborate with the sales team to meet customer needs

Qualifications
- Proficient in computerized systems for data entry and retrieval
- Excellent outbound calling skills
- Ability to type efficiently and accurately
- Prior experience in client services or customer support is preferred
- Strong command of the English language, both written and verbal
- Exceptional phone etiquette and communication skills
- Sales experience is a plus
- Bilingual proficiency is advantageous
- Familiarity with call center operations is beneficial

Join our team as a Customer Service Representative and be part of a dynamic environment where your skills will be valued, and opportunities for growth are available.

CSS_SPON

Job Type: Full-time

Pay: $16.50 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible schedule
• Health insurance
• On-the-job training
• Paid time off
• Referral program
• Vision insurance

Shift:

• Morning shift

Ability to Commute:

• Temple, TX 76504 (Required)

Work Location: In person