12 Technical/Desktop Support Jobs in Augusta, ME
CTD Staffing is Hiring a Technical/Desktop Support Near Augusta, ME
- ONLY CANDIDATES ALREADY WITHIN DRIVIN DISTANCE OF AUGUSTA, MAINE WILL BE CONSIDERED.
“Assist in coordination of testing changes, upgrades and new software products, ensuring systems will operate correctly in current and future environment.
- Make recommendations on functional and technical improvements to the environment.
- Participate in performance and volume analysis and design.
- Participate in performance improvement activities. Identify and apply potential improvements related to the environment for an application.
- Provide accurate and complete answers to general use and environment questions in a timely manner.
- Serve as the point of contact for technology support and services.
- Serve as the point of integration between the business functions of the department and the technology requirements of the department.
- Provide desktop computer support.
- Serve as a point of contact for communication and coordination of service outages.
- Attend and participate in bi-weekly team and problem review meetings.
- Manage the retirement and disposal of obsolete or broken computer equipment.
- Coordinate the procurement and installation of new computer hardware and software.
- Coordinate virus protection software programs within departments.
- Understand the installation of software patches and upgrades.
- Provide input to training and/or documentation materials regarding latest technical and functional design changes.
- Ensure that all work is documented for future reference.
- Follow quality standards.
- Ensure effective and reliable backups are being performed.
- Proactively address customer needs.
- Communicate accurate and useful status updates.
- Evaluate and/or recommend purchases of computers, network hardware, peripheral equipment, and software;
- Investigate user problems, identify their source, determine possible solutions, test and implement solutions.
- Install, configure, and maintain personal computers and other related equipment, devices, and systems adds or upgrades and configures modems, disk drives, CD ROMs, printers, and related equipment.
- Assist in troubleshooting network issues, systems, and applications to identify and correct malfunctions and other operational difficulties.
- Develop and conduct various training and instruction for system users.
- Identify utilization patterns and their effect on operation/system availability and performance expectations.
- Ability to work in a team environment.
- Strong communication skills; both written and spoken
- Assist in coordination of testing changes, upgrades and new software products, ensuring systems will operate correctly in current and future environment.
- Make recommendations on functional and technical improvements to the environment.
- Participate in performance and volume analysis and design.
- Participate in performance improvement activities. Identify and apply potential improvements related to the environment for an application.
- Provide accurate and complete answers to general use and environment questions in a timely manner.
- Serve as the point of contact for technology support and services.
- Serve as the point of integration between the business functions of the department and the technology requirements of the department.
- Provide desktop computer support
- Serve as a point of contact for communication and coordination of service outages
- Attend and participate in bi-weekly team and problem review meetings
- Manage the retirement and disposal of obsolete or computer equipment.”
Job Summary
Full Time
Business Services
$65k-81k (estimate)
06/05/2024
07/03/2024
ctdstaffing.com
MEMPHIS, TN
25 - 50
2010
BEVERLY MULLIKIN
<$5M
Business Services
Related Companies
About CTD Staffing
CTD Staffing, LLC is a full service staffing and recruiting firm headquartered in Memphis, TN. CTD provides clients on a nationwide basis with qualified resources on a contract, contract to hire and permanent basis. We are a certified Woman Owned Business by the Women's Business Enterprise National Council, (WBENC) and the Mid-South Minority Business Continuum UCA. CTD is also certified as a Locally Owned Small Business by Shelby County Government and a Diversity Business Enterprise by the State of Tennessee. Our concept is simple - we are our client's pro-active partner. Having a partner to h...elp address and focus on your staffing needs can be a valuable asset to any business. CTD knows how important it is to focus on securing your talent before you need them. We listen carefully to our client's concerns and challenges -- we learn their business and locate candidates that not only match the hard skills required....but the soft skills as well. We find those candidates that can "mesh" well within your team and your organization.
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