Come join us and grow your career with CTG! CTG has worked with this international, Fortune 500 end-client for over 15 years! Apply with CTG for this exciting opportunity! 

CTG's premier client has a contract assignment for a Customer Service Coordinator II.

Type: Contract

Pay Rate: $21.50/hr - 23.00/hr

Work Hours: M-F 8am-5pm

Education: N/A

A successful candidate in this position will possess strong soft skills as well as

• 1-2 years of experience in clerical /office setting, preferred in hospital/medical environment.

Description

The primary role of the position is to schedule and coordinate PeopleSoft shipments with the logistics team. Secondary roles include occupying the lobby desk and directing visitors and phone calls. The position will also facilitate the business security badging system.

Requirements:

• Responsible for answering phones, filtering, and directing phone calls to appropriate person.
• Responsible for providing customers with product information such as product availability and inventory checks on their own product.
• Responsible for checking Orders inbox, entering each order into PeopleSoft and printing packing slips for each order received
• Provide all required shipping documentation for orders shipping internationally. This includes health certificate, commercial invoice, packing slip and COA.
• Provide all daily orders with packing slips to the shipping department.
• Provide scanned copies of export paperwork to the shipping department for international orders.
• Maintain proper communication with shipping department regarding all large and international orders as shipping department will need to setup freight for most shipments. If possible, a week in advance.
• Responsible for applying for health certificates.
• Answering and directing phone calls.
• Issue and manage employee/visitor badges in the security system.

Required Qualifications

Education

• N/A

Qualifications

• 1-2 years of experience in clerical /office setting, preferred in hospital/medical environment.

Additional Information

• No third party resumes will be accepted
• Drug testing and/or other employment-related inquiries may be conducted
• CTG will consider for employment-qualified applicants with criminal histories in a manner consistent with the requirements of all applicable local, state, and federal laws.
• All interested individuals MUST be able to work on a W2 Tax basis (no C2C or third party vendors)
• CTG is an Equal Employment Opportunity employer
• CTG is an E-Verify Company

To be considered for this opportunity, please apply directly through our website by clicking the link below or email your Word version resume and salary expectations to Emily.Drew@ctg.com.

The expected base salary for this position ranges from $21.50/hr to $23.00/hr. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, market factors, and where applicable, licensure or certifications obtained. In addition to salary, a competitive benefit package is also offered.