26 Service Specialist Jobs in Minneapolis, MN
CTI is Hiring a Service Specialist Near Minneapolis, MN
At CTI, our biggest asset is our people, and we know that sometimes the most awesome employees don’t fit the typical mold. If you are hardworking, friendly, and know the importance of fantastic customer service, you could be a good fit at CTI. We have developed a collaborative and lively working environment, where the best and the brightest show up to work each day ready to have fun, and employ their passion for and knowledge of technology into everything they do. This creative atmosphere helps us apply and share our skills with our clients, who seek quality, high-end AV and Conference Solutions.
So, what are we looking for?We are looking for an AV Service Specialist for our Minneapolis, MN branch whose attitude, skills, and work ethic will embody our mission “to provide a fantastic customer experience”. Somebody who is passionate about AV, whether you are the go-to expert in your home, school, or church, and can always find a solution to any AV problem, or you are interested in working towards becoming that person, we will provide the necessary training, support, and work environment to help you succeed. We take pride in our employees, who are known in the industry as customer focused problem-solvers who can get the job done.
What are your responsibilities?
- Troubleshoot and resolve complex issues
- Conduct preventative maintenance to ensure all systems are operating at optimum levels
- Work with Programmers as needed to load updated files
- Other tasks as assigned
- Our employees fearlessly embrace the company culture and applicants who merely want to punch in their timecards everyday are not what we are looking for.
- You can work independently with minimal guidance, but aren’t afraid to ask the right questions when you need help.
- You have strong verbal and written communication skills, and can be the face of our company to our clients.
- Education: Associates degree is preferred, but not required. We take into account your experience/skill level and what you bring to the table as an individual.
- Customer Service Experience: A must! As you can see our customers are #1 and we need someone who can take care of them, and treat them as such.
- Attitude and Aptitude: Are key! We need someone who is eager to learn and comes to work ready to tackle any situation.
- AV/IT Networking: Knowledge of the AV industry is a must! At least 2 years of experience is required.
Our competitive compensation package includes:
- A competitive base salary (DOE).
- Employer matched medical and dental insurance (available after 60 days of employment).
- Employer matched 401K up to 3% (after 6 months of employment).
- Bonus eligibility that is based off a results oriented incentive plan (after 3 months of employment).
- A graduated PTO program, all major holidays off, as well as three “floating” holidays, available upon first day of employment.
- Special gifts for significant life events, such as marriage, the birth of a child, and buying a house.
- Cell phone reimbursement plan.
- Long and Short Term Disability 100% paid by CTI.
Job Summary
Full Time
Scientific Services
$60k-78k (estimate)
06/24/2024
07/17/2024
ctifacts.com
COVINGTON, KY
500 - 1,000
1999
Private
TIMOTHY J SCHROEDER
$50M - $200M
Scientific Services
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About CTI
CTI is a contract research organization that offers clinical trial and consulting services to the pharmaceutical and biotechnology industries.
If you are interested in becoming a Service Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Service Specialist for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Service Specialist job description and responsibilities
Process complaints and issues related to products or services
03/05/2022: Providence, RI
Frequently provide advice and trechnical assistance
01/04/2022: Ann Arbor, MI
Resolves problems and communicates solutions
12/23/2021: Altoona, PA
Develops and maintains a deep understanding of the organization
01/18/2022: Anderson, IN
communication to provide outstanding customers service to new and repeat clients.
01/16/2022: Norwich, CT
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Service Specialist jobs
Understand the principles and benefits of being able to think about the future when taking action or making service related decisions.
02/26/2022: Fort Lauderdale, FL
Ability to use positive language.
12/29/2021: Santa Maria, CA
knowledge of problem solving for the customer feedback.
02/19/2022: Colorado Springs, CO
Product knowledge and willingness to learn
01/20/2022: Spartanburg, SC
Join a professional association related to customer service professional.
02/27/2022: Chillicothe, OH
Step 3: View the best colleges and universities for Service Specialist.
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