CubX is an innovative and evolving IT company focused on new technologies and ideas to simplify everything about technology. As a fast growing company CubX is seeking motivated Tier 2 or Tier 3 IT Technician to join the team and help us reach the eventual goal of revolutionizing the industry.

Our clients are our friends not just tickets!!

• Competencies:
• 2 YR or more experience in Level 2/3 Helpdesk
• Proficient in the following
• Intune
• Office 365 applications
• Office 365 Compliance Center
• Office 365 Security Center
• Email security and configuration
• OneDrive
• Basic Azure knowledge
• Basic Desktop troubleshooting
• Basic Networking knowledge
• Printer troubleshooting
• Hardware Troubleshooting

Expected responsibilities:
* Managing and staying on top of your workload
* Maintaining a helpful and friendly relationship with the clients
* Keeping your tickets up to date
* Assistance with project/onsite work
* Occasional after hours on-call support
* Proactively identifying and resolving issues

***Please ensure all questions are filled out and all skills test and phone/video screenings that indeed sends out are completed otherwise your application will be rejected****

Job Type: Full-time

Pay: $50,000.00 - $75,000.00 per year

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Experience level:

• 1 year
• 2 years

Schedule:

• Monday to Friday
• On call

Ability to commute/relocate:

• Lakewood, NJ 08701: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• Why do you feel that you are fit for this position? (required)
• What is your desired pay range (required)
• Describe your experience using Intune (what did you use it for, and what is your experience with it) (required)
• Describe in detail the networking equipment you are proficient with and what your depth of knowledge is with each one (required)

Experience:

• IT support: 2 years (Required)
• Office 365 Administration: 2 years (Required)

Language:

• Fluent English (Required)

License/Certification:

• CCNA (Preferred)
• Microsoft Certified: Azure fundamentals (Preferred)
• Microsoft 365 Certified: Enterprise Administrator Expert (Preferred)

Ability to Relocate:

• Lakewood, NJ 08701: Relocate before starting work (Required)

Willingness to travel:

• 25% (Required)

Work Location: In person