Culligan 85MI is Hiring a General Manager Near Battle Creek, MI
Job Description
Job Description
We Offer
Medical insurance
Dental Insurance
Vision insurance
401K retirement with company match
Vacation, paid time off
Company-provided workwear, cell phone, tablet
Company-paid sales training
Additional Culligan Corporate Subject Matter Expert training offered
Employee discounts for Culligan in-home products
Additional perks are also available
Position Overview Culligan seeks an individual experienced in customer-focused positions to act as a General Manager . This position reports to the dealership's general manager and is responsible for managing all service, route, and warehouse personnel. The General Manager will implement policies, procedures, and systems to ensure efficient and effective customer service that exceeds the customer's expectations. Responsibilities
Supervise daily operations for Service Technicians, Route Drivers, and Warehouse Staff
Manage efficient routing of deliveries and service calls
Manage sales supervisor, sales staff to achieve company objectives
Consistently administer company policies and procedures within the branch
Perform daily reviews with individual Service Technicians, Route Drivers, and Staff
Assign, schedule, and review all daily service work, deliveries, and warehouse activities
Maintain performance standards for call-backs, stops per day, and overall productivity
Coach and counsel employees and address performance issues in a timely manner
Respond promptly to all customer inquiries, including any negative customer situations
Complete basic installation and removal of water treatment equipment
Adhere to and uphold all company safety guidelines and safe work practices
Maintain an organized and neat warehouse
Manage, maintain, and secure equipment inventory and supplies
Qualifications
3-5 years of front-line supervisory or management experience
2 plus years sales experience
Water treatment experience or plumbing background preferred
Working knowledge of Microsoft Office programs, specifically Excel, Outlook, and Word
Valid drivers license and all state-mandated special motor vehicle operations certificates
Strong communication and customer service skills
About Culligan As the worlds leading water experts, we are dedicated to delivering high-quality water solutions to residential, commercial, and industrial customers. Culligan offers technologically advanced, state-of-the-art water filtration products, including water softeners, water filtration systems, industrial water treatment solutions, drinking water systems, and whole-house filtration systems.