67 Customer support representative Jobs in Reno, NV
Culligan 93IL is Hiring a Customer support representative Near Reno, NV
Benefits :
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
The CSR II primary function is to provide support to the residential sales and service teams.
Job Responsibilities :
- Primary responsibilities include tracking sales leads and paperwork, daily CRM updating, scheduling appointments, processing daily paperwork, coordinating service technician schedule and billing for all residential sales activities.
- Daily activity includes following up on phone, email, and mail correspondence in a timely manner, maintaining sales paperwork, reviewing, and processing prior day’s installations, scheduling customer installations, and services, processing payments, and miscellaneous duties related to the position.
Minimum Qualifications :
High School Diploma / GED
Professional Skills :
Multi-tasking, strong analytical skills, problem solving, and attention to details is a plus.
Team oriented but able to work independently.
Excellent written and oral communication skills.
Strong customer service skills and willingness to support sales department.
Computer proficiency, especially use of Microsoft Office 365 (Word, Excel, PowerPoint, Outlook).
Specific experience with maintaining Outlook calendars.
Benefits :
- Health insurance
- Dental insurance
- Vision insurance
- Paid time off
- 401(k)
- 401(k) matching
Culligan by Aqua1 is an independent franchise of Culligan International Company. Culligan has over 85 years of experience in the design and distribution of water treatment systems for residential, commercial, and industrial applications.
Culligan received the Good Housekeeping Seal and Consumer Digest Best Buy".
Culligan leads the industry in service, support, and product innovation since introducing the first water softener in 1936 with over 800 dealers worldwide and offices in over 90 countries.
This location is independently owned and operated. Your application will go directly to the owner, and all hiring decisions will be made by the management of this location.
All inquiries about employment at this location should be made directly to the location owner, and not to Culligan Corporate.
Last updated : 2024-06-20
Job Summary
Full Time
$40k-51k (estimate)
05/22/2024
09/18/2024
The job skills required for Customer support representative include Customer Service, Problem Solving, CSR, Billing, Scheduling, Microsoft Office, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer support representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer support representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer support representative positions, which can be used as a reference in future career path planning. As a Customer support representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer support representative. You can explore the career advancement for a Customer support representative below and select your interested title to get hiring information.
If you are interested in becoming a Customer Support Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Support Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Support Representative job description and responsibilities
Collecting and analyzing customer feedback can also be a part of their customer support representative task.
02/13/2022: Danbury, CT
Communicated with customers to troubleshoot technical problems with both Windows and Mac operating systems.
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Customer support representative document reports, resolve complaints, and process orders and payments.
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Customer support representative are employees who are responsible for providing the best customer experience to customers, usually for after-sales transactions.
01/14/2022: Santa Maria, CA
Provided expert technical support and up selling of all products and organized daily follow-ups to ensure timely resolutions.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Support Representative jobs
According to numerous studies, today’s consumers expect customer support representative to be more proactive and personalized.
02/06/2022: Waco, TX
Be as polite as possible when talking to clients over the phone.
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Consider using database to record activities and research product information.
02/13/2022: Petaluma, CA
Learn to refer to other service or technical departments for follow up as needed.
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Understand the customer’s expectations.
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Step 3: View the best colleges and universities for Customer Support Representative.
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