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Program Manager, Participant Support and Engagement
Cultural Vistas Washington, DC
$80k-104k (estimate)
Full Time | Colleges & Universities 4 Days Ago
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Cultural Vistas is Hiring a Program Manager, Participant Support and Engagement Near Washington, DC

Job DescriptionWho We Are:
  • Our mission is to leverage the power of international exchange to connect lives, enhance global skills, and drive positive change. Our team works on building strong and sustained relationships with Cultural Vistas’ participants.
Who You Are
  • To be successful in this job, you will excel at communicating and connecting with participants, both virtually and in-person, and have experience in customer service; student, participant, and/or alumni-engagement; and J-1 Exchange Visitor program regulations and program administration.
What You’ll Do
  • Your job will be to identify strategies to creatively engage with participants in meaningful ways and facilitate mutually beneficial experiences that foster their learning and development in order to inspire individuals’ lifelong relationship with Cultural Vistas’ as an organization.
  • At any given time, you will be responsible for providing support and services to participants in-country, ensuring high levels of customer service and support are maintained through the various stages of the participant experience, identifying strategies to creatively engage with participants, and making regular recommendations and improvements to the participant experience.
  • You will report to the Director of Program Learning & Impact
  • Click here for a link to the full job description.
  • Applications will be reviewed starting July 16. Any application received after that date will be reviewed as needed.
Company DescriptionCultural Vistas equips global leaders with the skills needed to solve complex challenges through professional and intercultural experiences. Founded in 1963, our international exchange non-profit organization has nurtured over 150,000 alumni working to build international connections in more than 130 countries around the world. At Cultural Vistas, we envision a world where experiential learning opportunities foster a shared understanding and appreciation of diversity, equity, and cultural exchange.
Rising global conflicts require a renewed focus on creating developmental opportunities—equipping individuals with skills to bridge deep divides and advance civil society around the world. Cultural Vistas addresses these challenges by implementing a unique portfolio of compelling intercultural exchange programs designed to deliver a lasting and measurable impact on participants.
Our global community includes world leaders, community activists, and professionals across many industries. Cultural Vistas believes that exposure to different cultures, languages, and people promotes mutual understanding and shared solutions. These experiences transform participants into problem solvers who value diversity, are agile decision-makers and are more adept at building global, cross-sector networks.
Cultural Vistas maintains a dynamic team across the globe with physical offices in Washington, DC and Berlin, Germany. Learn more at culturalvistas.org.
BenefitsTime
  • 20 PTO Days/year
    • Given up front (not accrued)
    • Pro-rated first year, balance increases after 3 years of employment
  • 6 Sick Days/year
    • Given up front (not accrued)
    • Pro-rated first year
  • 12 paid holidays/year 1 Floating Holiday
  • 35-Hour Workweek
    • Flexible Work Arrangement (7.75 hours x 5 days OR 8.5 hours x 4 days and 4 hours x 1 day)
Development
  • Student Loan Repayment Program ($50/month after 1 year of employment)
  • Certification Reimbursement ($1,000/year after 1 year of employment)
  • Tuition Reimbursement ($2,000/year after 1 year of employment)
  • Kudos Employee Recognition System (with Amazon Gift Card Rewards)
  • Quarterly Spot Awards (3 employees/quarter, $750/employee)
  • Professional Development Opportunities
    • Access to Nonprofit Ready (Online professional learning platform)
Wellness
  • Medical Insurance – 3 plan options: Cultural Vistas covers employee costs 85%-95%
  • Dental Insurance: Cultural Vistas covers employee cost 90%
  • Vision Insurance: Cultural Vistas covers employee cost 60%
  • Life Insurance – Cultural Vistas covers employee costs 100%
  • Short-Term Disability Insurance – Cultural Vistas covers employee costs 100%
  • Long-Term Disability Insurance – Cultural Vistas covers employee costs 100%
  • AD&D Insurance – Cultural Vistas covers employee costs 100%
  • Accident Protection Plan
  • Hospital Indemnity Protection Plan
  • Flexible Spending Account (FSA) and Dependent FSA
  • Physical Health and Wellness Reimbursement - $100/year
  • Free gym access in the DC office
Financial
  • 403(b) Retirement Savings Plan (100% of the first 2% of compensation after one year of employment)
  • Pretax Commuter Benefits
  • $250 one-time allowance for home office expenses
  • $45/month to off-set communications expenses (phone/internet bills – reimbursed quarterly)
  • Annual year-end salary increases based on market and merit (COLA and performance) if hired before Sept 15 of the prior year (all salaries are benchmarked to the Washington, DC nonprofit market)

Job Summary

JOB TYPE

Full Time

INDUSTRY

Colleges & Universities

SALARY

$80k-104k (estimate)

POST DATE

07/03/2024

EXPIRATION DATE

07/31/2024

WEBSITE

culturalvistas.org

HEADQUARTERS

NEW YORK, NY

SIZE

100 - 200

FOUNDED

1963

CEO

HALILIC AKSALIC

REVENUE

$10M - $50M

INDUSTRY

Colleges & Universities

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About Cultural Vistas

Founded in 1963, Cultural Vistas is a nonprofit exchange organization promoting global understanding and collaboration among individuals and institutions. We develop international professional experiences that create more informed, skilled, and engaged citizens. Our programs empower people to drive positive change in themselves, their organizations, and society. Every year our 30-plus unique exchange programs reach thousands of individuals and organizations in the United States and more than 135 countries around the world. We invite you to join us as we work together to reach thousands more.

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