Are you looking to grow with a company who empowers and believes in their employees? If you have parts sales experience (retail or aftermarket) and you're great with customers, then we want to hear from you!

Responsibilities:

• Responding to customer parts or information requests quickly
• Recording information carefully and identifying needed parts using most efficient method
• Determining availability and price information, documenting this as necessary
• Upselling parts that benefit customer need(s); ability to adapt quickly and willingness for advancement.
• Increasing aftermarket parts sales, fleet parts sales profitability and overall broaden dealership company base.
• Maintain consistent contact with dealership customers, while developing new leads and business (phone and in person)
• Receiving incoming telephone calls promptly and courteously, handling daily transactions
• Help maintain parts showroom displays, parts catalogs and parts counter area in a presentable manner.
• Continuing education: staying up to date on regular company training.
• Assisting other counterpersons with above tasks as possible

Qualifications:

• Minimum of 2-3 years of Customer Service experience is necessary.
• Appreciation for teamwork and sincere desire to contribute as a part of the team.
• Excellent communication skills, including an awareness of others and an effective listening ability.
• Team player with professional and positive attitude
• High School degree or equivalent
• Mechanical aptitude or experience in automotive or truck mechanics is preferred.
• Parts department experience, particularly in a truck dealership or truck aftermarket environment is a plus.
• Trade school education in Parts Operations or Transportation Technology is a plus.

As a family & veteran-owned International Truck dealer group, we pride ourselves on offering a fun & empowering, customer-first culture with tremendous growth opportunities! If youre looking to start a Career, Cumberland offers a Career Path- not just a job, we provide a SAFE & positive work environment per our core values: HONOR, READINESS, VICTORY & LOYALTY.

Employee Benefits:

• Work-life Balance / Mentorship Programs / Internship Programs
• 8 Paid Holidays / Paid Time Off (PTO) / Vacation / Paid Birthday Off
• Paid Training / Certification Reimbursement / $500 Employee Referral
• 401-K with Employer Match thru Fidelity / Medical / Voluntary Vision & Dental
• Life and AD&D Benefits & supplemental Life / Short-Term Disability / Voluntary Long-Term Disability
• Wellness Program- earn money by walking / Access to Teladoc 24/7/365 digital access to doctors

EOE: Cumberland International Trucks is an equal opportunity employer. We are committed to cultivating a safe & positive environment for all employees. All employment is decided solely on the basis of qualifications, merit, & business need.