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Cumberland University
Lebanon, TN | Full Time
$76k-103k (estimate)
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Enrollment Office Administrator
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$76k-103k (estimate)
Full Time 4 Days Ago
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Cumberland University is Hiring an Enrollment Office Administrator Near Lebanon, TN

Job Details
Job Location
Cumberland University - Lebanon, TN
Education Level
High School
Description
GENERAL JOB FUNCTION
Perform a wide range of administrative and general office support functions in a manner that facilitates relationships with prospective students, applicants, parents, high school guidance counselors and leadership, and other stakeholders. Update and maintain all prospective and applicant records for the Office of Admissions through data entry into the university's Student Information System (SIS) and Customer Relationship Management tool (CRM).
STANDARD EXPECTATIONS
  1. Possess an understanding of and commitment to the University Mission.
  2. Represent the University in an appropriate and positive manner.
  3. Maintain confidentiality of information.
  4. Greet office visitors and answer email and phone calls in a professional, timely and courteous manner.
  5. Operate office equipment such as computers, photocopiers, etc.
  6. Must be willing and able to work evenings and weekends as needed.
  7. Participate in and complete a Performance Evaluation Process, following the guidelines set forth by the University.
  8. Complete other tasks as assigned.

JOB-SPECIFIC EXPECTATIONS
  1. Maintain positive work relations with other campus departments and outside vendors.
  2. Provide clerical support for enrollment services and admissions related events including Wilson County College Fair, Discovery Days, Registration Days, and other events as needed to recruit and enroll students.
  3. Enter all University personal communications (phone call, text, email, standard mail, special requests, etc.) into the SIS and CRM.
  4. Preserve integrity of SIS and CRM databases through systematic maintenance of prospect and applicant information.
  5. Enter orders for office supplies and maintain inventory.
  6. Scan, file, and label documents as needed.
  7. Work with other members of the Admissions team to train and oversee student workers, including Graduate Assistants.

DECISION MAKING AND MANAGEMENT
Perform duties and responsibilities with limited supervision. Make decisions and establish work priorities on essential operations.
EDUCATION
Required: High School Diploma
Preferred: Associate's Degree
EXPERIENCE
Two years of related experience required.
QUALIFICATIONS AND SKILLS
  1. Experience and familiarity with a software operating system similar to CAMS and SLATE.
  2. Advanced computer knowledge and familiarity with Microsoft Office specifically Word, Access and Excel.
  3. Ability to multi-task effectively and efficiently.
  4. Excellent people, customer service, and time management skills.
  5. Excellent communication skills by phone, in person or by the written word.

Job Summary

JOB TYPE

Full Time

SALARY

$76k-103k (estimate)

POST DATE

06/27/2024

EXPIRATION DATE

07/15/2024

WEBSITE

cumberland.edu

HEADQUARTERS

LEBANON, TN

SIZE

<25

FOUNDED

1842

REVENUE

<$5M

INDUSTRY

Colleges & Universities

Related Companies
About Cumberland University

Cumberland University is located in Lebanon, Tennessee, 30 miles east of Nashville. Founded in 1842, Cumberland University offers a variety of educational, athletic, and social experiences to enhance the learning opportunities of the current student body. The university has an exceptional academic program steeped in the liberal arts. Athletic teams regularly compete for conference and national championships.

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