We are seeking an experienced Salesforce Project Manager to lead and oversee Salesforce implementation and optimization projects within our financial services organization. The ideal candidate will possess a robust background in project management, comprehensive knowledge of Salesforce platforms, and a proven track record of success in the financial industry. This role demands excellent leadership skills, a strategic mindset, and the ability to collaborate effectively with cross-functional teams to deliver innovative solutions that enhance business performance.

Key Responsibilities:

• Project Leadership & Management:
• Lead and manage Salesforce projects from inception to completion, ensuring they are delivered on time, within scope, and budget.
• Develop and maintain detailed project plans, timelines, and documentation.
• Coordinate internal resources and third parties/vendors for the flawless execution of projects.
• Perform risk management to minimize project risks.
• Stakeholder Engagement:
• Serve as the primary point of contact for all project stakeholders.
• Communicate project status, progress, risks, and issues to senior management and stakeholders.
• Facilitate effective communication and collaboration among project team members, stakeholders, and senior management.
• Solution Design & Implementation:
• Collaborate with business analysts, developers, and other IT team members to design Salesforce solutions that meet business requirements.
• Oversee the configuration, customization, and implementation of Salesforce applications.
• Ensure solutions comply with best practices and align with the organization’s strategic goals.
• Quality Assurance & Testing:
• Develop and execute comprehensive test plans to ensure the quality and performance of Salesforce solutions.
• Manage user acceptance testing (UAT) and coordinate with end-users to ensure solutions meet their needs.
• Training & Support:
• Develop and deliver training programs to ensure end-users are proficient in using Salesforce applications.
• Provide ongoing support and troubleshooting for Salesforce-related issues post-implementation.

Required Qualifications:

• Bachelor’s degree in Business Administration, Information Technology, or related field.
• PMP or equivalent project management certification.
• Minimum of 5 years of project management experience, preferably within the financial services industry.
• Proven experience managing Salesforce implementation and optimization projects.
• Strong knowledge of Salesforce products, including Sales Cloud, Service Cloud, and Marketing Cloud.
• Excellent leadership, communication, and interpersonal skills.
• Strong analytical and problem-solving abilities.
• Ability to work effectively in a fast-paced, dynamic environment and manage multiple projects simultaneously.
• Experience with Agile and Waterfall project management methodologies.

Preferred Qualifications:

• Salesforce certifications such as Salesforce Certified Administrator, Salesforce Certified Advanced Administrator, or Salesforce Certified Project Manager.
• In-depth understanding of financial industry regulations and compliance requirements.
• Experience with data migration and integration between Salesforce and other financial systems.
• Proficiency in using project management software such as Microsoft Project, JIRA, or Trello.