Currency Exchange International (CXI) is a Financial Services and Technology Provider based in Orlando, Florida.

Currency Exchange International, Corp. is a publicly traded company on the Toronto Stock Exchange (CXI) and OTC (CURN). CXI provides a wide range of foreign exchange services to customers in both the United States and in Canada. CXI’s primary business channels to service customers are through its company-owned branch locations and foreign exchange partnerships with financial institutions and corporations. CXI has been providing global payment solutions for clients that span wide-ranging industries. As one of North America's leading foreign exchange wholesalers, CXI can provide personalized and efficient service, competitive rates, as well as a number of settlement options. Visit our website to learn more about life at CXI: https://www.ceifx.com/about/life-at-cxi

Our Value Statement: We help our clients identify and create foreign exchange solutions, delivering a best practices approach through unparalleled customer service and integrated technology to create significant financial and operational efficiencies.

Our Values:

• Customer First - We earn the right to be our clients’ first choice.
• Integrity - We hold ourselves to the highest standard to build trust.
• Collaborative - We always win as a team.
• Innovative - We find new methods to deliver change and advance technology to the industry.
• Passionate - We are driven to be the best in class.

Currency Exchange International is looking for a proactive, results-driven, and organized professional to the join the team as a Sales Support Specialist.

Description: The Sales Support Specialist (SSS) is a role that supports the Senior Sales Support Manager, VPs of Sales and the greater sales organization. In addition, the SSS is an integral member of greater outside sales team and is involved in all aspects of daily business (other than solicitation of clients) pre and post sales activities, assisting the sales team in meeting their goals by managing key sales processes, sales information tracking and customer event execution.

There will be monthly business targets that are tracked by the department manager, which have competitive commission plans to ensure the sales support specialist is well compensated for all sales efforts. This is coupled with a lucrative hourly pay to ensure the employee is fairly compensated during the training as they are gaining valuable experience.

Career Path: The goal is to quickly immerse the candidate into the CXI culture of supporting the sales team and customers alike. With the experience gained in this role, there will be growth opportunities within 18-36 months.

Essential Functions:

• Sales support
• Customer service
• Online system administrator (CEIFX)
• Coordinate shipment of supplies to new customers and retail branch replenishment
• Manage inventory of wholesale customer shipping supplies
• CRM management
• Track sales pipelines
• Track customer performance
• Ensure on-boarding documentation is accurate and complete
• Coordinates processing of new customer packages and tracks their progression
• Plans and organizes customer events, trade show, territorial meetings, etc.
• Manages territorial customer-focused sales programs and activities
• Addresses client service issues with functional partners to achieve customer satisfaction
• Manage sales reporting from TMS and CRM
• Serves as key link in communication flow within the team
• Assists with business development activities, as appropriate
• Coordinating team meetings (on and off site)
• Scheduling conference calls
• Preparing meeting minutes
• Prepare internal and external communications
• Creating and updating sales/marketing presentations
• Manages sales SharePoint
• This position may require up to 10% travel.

Other Duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities, and activities may change at any time with or without notice.

Competencies:

• Action Oriented
• Functional Skills
• Situational Adaptability
• Effective Communication
• Optimizing Work Processes
• Nimble Learning

Required Education and Experience:

• Bachelor's degree in business (or related field)
• Excellent project management, problem-solving ability and creativity
• High energy with a strong work ethic
• Strong proficiency with Microsoft Office (Word, Excel, and PowerPoint)
• Strong organizational skills; Attention to detail and diligent follow through on tasks and projects
• Adaptability and flexibility in dealing with others
• Effective working both independently and within a team

Position Type/Expected Hours of Work:

This is a full-time hybrid opportunity. Days of work are Monday through Friday. Occasional evening work may be required as job duties demand.

Benefits:

• Base salary of $45,000 plus monthly commission (ranges from $0 - $1,500)
• Development paths for those looking to expand their professional sales career and income potential
• Family oriented culture with an emphasis on understanding our employees' individual needs and growth opportunities
• Commuter Reimbursement - CXI will pay the driving toll, bus or metro cost in and out of work
• Holiday Pay – 11 days of paid designated holidays annually
• Vacation Pay – 10 days of paid vacation time off annually
• Sick/Personal Days – 5 days of paid sick/personal time off annually
• 401K Plan - Company matches at 5%
• Health/Dental/Vision - 60% payment of the Health/Dental/Vision Insurance premiums
• Short and Long-Term Disability - Plan premiums are fully covered by CXI

Currency Exchange International is committed to providing a fair and inclusive interview process for all candidates. We invite and support applications from individuals with disabilities. Accommodations are readily available upon request to ensure that candidates can fully participate in every stage of the selection process.