Location:

Location:

Customer Service Specialist in Shelby at Curtiss-Wright **Location:**

**Experience:**

Not Specified **Job Description**

**Join the WRIGHT Team!**

**Curtiss-Wright Actuation Division** designs, manufactures, and supports electro-mechanical actuation products and systems for use in demanding applications in Aerospace, Defense and Industrial Automation markets. Our market leading solutions help improve the reliability, efficiency and performance of our customers' operations and platforms, as well as reducing their environmental impact with energy efficient electro-mechanical designs and technology. For the Aerospace market, we supply actuation systems for flight control, landing gear, utility and other applications on both commercial and military aircraft. In Ground & Naval Defense markets, we support a wide array of applications ranging from door assist, ramp and hatch actuation, weapons handling systems, radar and launch platform actuation, and robotic (AUV/ROV) actuation.

Find out more information and view our products here:

**Curtiss-Wright invests in the development, recruitment, and retention of critical skills as part of its model for business success. We offer a competitive wage, a comprehensive benefits package including medical and prescription drug coverage, dental benefits, life and disability insurance, 401k retirement, tuition reimbursement, and paid vacation/holidays.**

**Customer Service Specialist**

**Location: Shelby NC**

**Job Summary:**

Under general supervision, maintains contact with customers before and/or after the sale. Focus of work may be in pre-sale or post-sales or both.

**Your Challenges:**

* Cross-trains and provides assistance to all areas of the company and to customers

* Responds to customer needs in a quick and effective manner.

* Coordinates activities with Customer Service Reps, and provides direction and guidance

* Provides support to Sr. Management on various work initiatives.

* Handles and resolves escalated calls

**Your Expertise:**

* High School or equivalent, associate degree is preferred.

* Oral and written communication skills with knowledge of MS Office. Organization, and presentation skills.

* 2-3 years experience.

Working conditions: Please note that working conditions may vary due to the physical environment of each workplace, the type of work performed, and local regulatory requirements. Examples of working conditions may include but are not limited to: personal protective equipment (PPE) requirements, handling of potentially hazardous material, specialized security clearance, and lifting requirements. Specific working condition requirements, if applicable, are maintained at the local level.

This position may require exposure to export-controlled information and subject to additional security screening. In the event information provided during the security screening reveals ineligibility to access export-controlled information, any offer of employment may be reconsidered or withdrawn.

Curtiss-Wright values diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If you require accommodation due to a disability at any time during the recruitment and/or assessment process, please contact Talent Acquisition and we will make all reasonable efforts to accommodate your request.

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