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Customer Service Representative at Printing Company
$52k-67k (estimate)
Full Time | Print & Book Publishing 1 Week Ago
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CUSTOM TRADE PRINTING.COM is Hiring a Customer Service Representative at Printing Company Near Hartford, CT

Job DescriptionWe are seeking a Customer Service Representative with printing knowledge to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.
Responsibilities:
  • Handle customer inquiries and complaints
  • Provide information about the products and services
  • Troubleshoot and resolve product issues and concerns
  • Document and update customer records based on interactions
  • Develop and maintain a knowledge base of the evolving products and services
  • Support the sales team by managing their jobs
  • Printing experience
Qualifications:
  • Previous experience in customer service, sales, or other related fields
  • Ability to build rapport with clients
  • Ability to prioritize and multitask
  • Positive and professional demeanor
  • Excellent written and verbal communication skills
Company DescriptionBusy offset, digital, sign, silkscreen and embroidery print shop looking to add another member to their CSR team
Busy offset, digital, sign, silkscreen and embroidery print shop looking to add another member to their CSR team

Job Summary

JOB TYPE

Full Time

INDUSTRY

Print & Book Publishing

SALARY

$52k-67k (estimate)

POST DATE

09/07/2024

EXPIRATION DATE

11/06/2024

WEBSITE

printing.com

HEADQUARTERS

WHANGAREI, NORTHLAND

SIZE

100 - 200

FOUNDED

2002

CEO

MARK NEAL

REVENUE

<$5M

INDUSTRY

Print & Book Publishing

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