Our Account Managers play a vital role in the success of our small, dynamic company. As a direct report to our Head of Business Operations, the Account Manager is the conduit for all contractual transactions by the company. As an Account Manager, you must have the ability to communicate confidently, clearly, and effectively while representing Cutting Edge to our customers and subcontractors. Developing and maintaining healthy, productive relationships is fundamental to success. The successful candidate demonstrates attention to detail and is a natural organizer. It is also important to be capable of adapting and helping shape our internal processes as part of a rapidly growing small company. We are a people-focused company and the staff we hire excel at elevating the people around them to their highest performance. Note: This is not a sales role.

Major Responsibilities:

• Lead all company engagement for assigned contract(s), including but not limited to, response to initial requests for proposal, contracts negotiation, subcontract definition and management, employee/contractor engagement, invoicing, and contracts management.
• Establish and maintain healthy relationships with counterparts at prime contractor/client location.
• Establish and maintain healthy relationships with subcontractors.
• Maintain highly detailed records and organize documentation related to assigned contract(s).
• Improve efficiency of existing processes.
• Manage company risk based on contract/subcontract completeness and clarity.
• Provide project management for special projects defined by company leadership.

Required Qualifications:

• Dynamic, energetic problem solver
• Demonstrated proactive self-starter
• Ability to interact with a diverse group of stakeholders
• High integrity
• Ability to show discretion for information flow between all project stakeholders
• Ability to learn quickly and adapt to meet project needs
• Attention to detail
• Strong organizational skills
• Strong collaboration and teaming skills
• Strong oral and written communication skills
• Bachelor’s degree or equivalent experience
• Minimum of 5 years relevant or professional experience
• Proficient in Microsoft Office programs Word, Excel and PowerPoint

Desired Qualifications:

• Familiarity with government FAR and DFAR clauses
• Familiarity and experience working within the aerospace or defense industry

Key Performance Indices:

• Time from RFP to Proposal delivery: 24 hours
• Time from customer query to response: 24 hours
• Time from customer query for additional personnel to role fulfillment
• Number of proposals delivered
• Number of proposals awarded as percent of delivered
• Number of face-to-face contacts with clients and subcontractors each month
• Number of new contracts negotiated
• Number of contract modifications processed
• Number of subcontracts negotiated
• Number of subcontract modifications processed
• Time for invoice submittal after end of month: 7 days
• All documentation current within 1 week of transactions (contracts, subcontracts, proposals)
• Positive customer feedback

Accountability:

• Accountable to the Head of Business Operations for successful management of assigned projects
• Accountable to the Head of Business Operations for the successful processing, closure, and documentation of all assigned contract and subcontract transactions
• Accountable to the Head of Business Operations for the efficient prosecution of the contracts and subcontracts processes
• Accountable to the Head of Business Operations for compliance with all rates and expense policies
• Accountable to the Head of Business Operations to maintain responsive, personable interactions with clients and deployed staff

Authority:

• Interact with clients and subcontractors within assigned indirect budget
• Prepare and recommend contract and subcontract closure solutions to Head of Business Operations for approval
• Prepare and recommend proposals for approval by Head of Business Operations and in compliance with customer requests
• Define, refine, and update contracts and subcontract processes to manage risk exposure for Cutting Edge

Competitive benefits within the industry. Employer pays 100% of benefits for employee (PPO for medical, dental, vision) and access to 401k with guaranteed employer contribution. Final pay is based upon years of experience, qualifications such as education and relevant certifications, and market conditions.

Founded in 1998, Cutting Edge Communications, LLC, is a small business dedicated to technical excellence and responsive customer support. A company of roughly 130 individuals in eight states, we combine considerable program and proposal development knowledge with extensive management and engineering experience necessary to win and execute large-scale aerospace programs. We are a services company that provides exceptional, high quality, experienced personnel that exceed our clients’ expectations. We have led clients in the successful capture of over $35 billion in new contracts, often continuing support after award by providing expertise critical to program success.