Cuyahoga Community College is Hiring an Administrative Assistant, Enrollment Management Near Cleveland, OH
Department: Enrollment Management Location: District Administration Reports To: Vice President, Enrollment Management Recruitment Type: External/Internal Requisition ID: req5486 Employment Type: Full-Time Support Staff Union Position: Non-Union Work Schedule: Standard College hours, M-F, 8:30 am - 5:00 pm Job Description:SummaryWorks collaboratively with management and staff of the offices reporting to the Vice/Campus President and provides administrative support to the Vice/Campus President and the department. Essential Functions
Works collaboratively with management and staff of the offices reporting to the Vice/Campus President and provides administrative support to the Vice/Campus President and the department
May serve as supervisor for support staff
Monitors departmental budget and maintains records and files for budget data
Prepares monthly updates and reports for department budgets
Serves as site budget preparation liaison and liaison with the Office of Finance and Business Services during the annual budget preparation process
Reviews unit support staff operations and develops methods and procedures to improve services and workflow
Answers phones and screens incoming calls and mail and responds independently to inquiries, drafts responses for executive review or refers as appropriate
Calls or correspondence may deal with confidential or sensitive information and require diplomatic and immediate responses
Greets visitors in a diplomatic manner
Researches and collects data to complete reports and projects
Establishes and maintains general office files and records
May manage supervisor’s calendar and schedule appointments
Schedules internal and external meetings and activities with business, community and government institutions
As directed, prepares and assembles agenda, packets and other pre-meeting materials and takes and distributes minutes
Provides support to committees/councils and special projects
May provide leadership and management for special assignments assigned by supervising executive
Researches, collects materials and prepares information used by supervising executive in responding for requests from the administrative line, internal departments and external persons and agencies
Prepares and maintains confidential correspondence and documents and assists in processing documents related to personnel, purchase orders, employment, benefits and performance review activities
May serve as department liaison with the Offices of Human Resources and Finance and Business Services
Performs other duties as assigned
Required QualificationsEDUCATION AND EXPERIENCE/TRAINING
Associate’s Degree and a minimum of five (5) years; OR a Bachelor’s degree and a minimum of three (3) years of:
Demonstrated progressively responsible experience in administrative support
Demonstrated experience making sound decisions that affect a work unit or team
Demonstrated experience in a role requiring diverse problem solving methods in a variety of situations
Demonstrated experience monitoring a business area’s budget
Significant related experience may substitute education
KNOWLEDGE, SKILLS And ABILITIES
Possess strong organizational and time-management skills
Possess excellent written, verbal and interpersonal communication skills
Ability to foster a team environment and work collaboratively
Ability to research effectively
Works accurately with great attention to detail
Excellent customer service skills and proven ability to develop and sustain productive customer relationships
Ability to effectively accept direction from multiple levels of the College in various departments
Possess working knowledge of administrative support concepts, practices and procedures with the ability to apply to varied situations as it pertains to the departmental focus
Demonstrated basic proficiency with Visio or an equivalent program
Demonstrated intermediate proficiency with Ad Astra or an equivalent program
Demonstrated intermediate proficiency with Banner or an equivalent program
Demonstrated intermediate proficiency with Microsoft Outlook, Word, Excel, PowerPoint, and Access
Ability to confidentially and discreetly handle subject matters requiring privacy and sensitivity
Ability to develop and maintain relationships with key contacts to enhance work flow and quality
Possess sensitivity to appropriately respond to the needs of a diverse population
COMPETENCIESCRITICAL COMPETENCIES Service Focus Time Utilization Quality of Work VERY IMPORTANT COMPETENCIES Communication Continuous Improvement IMPORTANT COMPETENCIES Collaboration Adaptability Perferred QualificationsEDUCATION AND EXPERIENCE/TRAINING
Bachelor’s degree
Demonstrated experience working at the executive level
Special Note:Special Instructions to Applicants: During the application process, you may be required to attach a cover letter and/or resume. It is recommended that you have these documents ready to be attached electronically to the online application. This system accepts only MS Word or PDF attachments. Any employment with the College is contingent upon satisfactory completion of a background check and drug screen. Affirmative Action Statement: Cuyahoga Community College is committed to attaining excellence through the recruitment and retention of a qualified and diverse workforce. Cuyahoga Community College is an equal employment/educational opportunity institution.