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Job Title: Systems Administrator Salary Grade: 16
Division/Department: Court Operations/Information Services Salary: Commensurate with experience
Reports To: Network Manager Date Posted: 8/9/24
FLSA Status: Exempt Last Revised: 8/9/24
Insurance: Comprehensive Health, Dental, Vision, Life and an Employee Assistance Program. Supplemental Life may be purchased at group rates.
Paid Time Off: Twelve (12) holidays, vacation time (after 6 months) of three (3) weeks per year for the first eight (8) years of service, and sick time.
Retirement: Ohio Public Employees Retirement System (OPERS) with 14% annual employer contribution and Deferred Compensation Plans.
The Systems Administrator builds, deploys, and supports all server environment related technologies, upgrades systems to current releases, initiates and maintains security measures, and supervises the help desk to assist end-users with technical support.
To perform this job successfully, an individual must be able to satisfactorily perform each essential duty listed below. Reasonable accommodations will be made for disabled persons covered by the Americans with Disabilities Act, in accordance with its requirements.
Assists the network manager in planning, implementing, and maintaining the local area network and wide area network; and provides end-user support for desktop applications.
Builds, deploys, and supports all IT server environment related technologies including but not limited to hardware, software, process workflows, cloud technologies, and security related functions; diagnoses and drives incident management both internally and with vendors; upgrades systems to current releases; administers incident related documentation; assists and educates end users on the use and best practices of the technology; manages and resolves server related support tickets; inputs details of the resolution or observation of the ticket; forwards support tickets to higher level support, if needed; supports end user related technologies as needed.
Provides computer software and technical support and assistance to end-users. (e.g. installs and maintains software and associated hardware systems, troubleshoots problems with software programs or supporting hardware and makes or initiates corrections; initiates and maintains security measures; publishes procedural manuals, reports, graphs, charts, etc. to present programs and other information; may conduct software training sessions for department employees).
Examines department software systems and makes recommendations (e.g. examines department’s software and hardware needs and recommends new purchases to supervisor; makes recommendations to enhance software and hardware performance, evaluates software releases from vendors and tests packages before installation).
Performs miscellaneous administrative duties (e.g. responds to questions, complaints and requests for information; reads and reviews various trade publications; composes and prepares routine correspondence; provides non-computer related assistance such as proof reading, answering telephones, etc.).
Performs other duties as assigned.
Has supervisory accountability for other employees, volunteers, or interns. Plans, directs and coordinates activities for a unit. Duties may include scheduling and assigning of work, training in all facets of work, quality control, and decisions impacting the pay, status and tenure of others. Conducts performance evaluations, provides input into and participates in discipline, dismissal, and hiring processes, and is accountable for editing timecards in Kronos for assigned staff.
Standard office equipment and office technology such as copy machines, personal computers and telephones.
All court-related information regarding hearings, etc. that the employee may come in contact with by working in the facility.
Works in a general office setting with moderate noise levels.
While performing the duties of this job, the employee is required to sit, to speak clearly, and to hear. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, depth perception, and ability to adjust focus.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
Ability to operate a variety of automated office machines and equipment. Ability to use and interpret computer hardware and software terminology and language. Ability to communicate effectively with end-users, managers, supervisors, County Information Services Center employees, other County employees, and vendors. Ability to comprehend computer periodicals, specifications, proposals, invoices, and manuals. Ability to record and deliver information, to explain procedures, and to follow instructions.
Bachelor’s Degree in Information Technology, Computer Science, or a related field with two (2) years of end user IT technologies or general PC maintenance experience; or any equivalent combination of education and experience where 1 year of education = 2 years of experience.
None
In accomplishing the responsibilities of this position, the Court expects that the employee will adhere to the mission and values of the Court as well as all Court policies and procedures. In addition, while carrying out the duties of this position, the employee is expected to model high ethical conduct on and off the job, and exhibit a professional and respectful demeanor with all Court employees.
To administer justice, rehabilitate juveniles, support and strengthen families, and promote public safety.
Current Cuyahoga County Court of Common Pleas Juvenile Division Employees:
External Applicants:
EEO/ADA/SMOKE-DRUG FREE ENVIRONMENT
Ohio Relay Service 1-800-750-0750
Full Time
$93k-116k (estimate)
08/14/2024
10/13/2024
The job skills required for Systems Administrator include Installation, Computer Science, Help Desk, Planning, Technical Support, Communicates Effectively, etc. Having related job skills and expertise will give you an advantage when applying to be a Systems Administrator. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Systems Administrator. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Systems Administrator positions, which can be used as a reference in future career path planning. As a Systems Administrator, it can be promoted into senior positions as a Systems Administrator III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Systems Administrator. You can explore the career advancement for a Systems Administrator below and select your interested title to get hiring information.