*PLEASE NOTE: This position is scheduled to last approximately 9-12 months, with the potential for extension.

CVR is looking for a professional, well-organized, compassionate individual with great attention to detail to serve as an Temporary Housing Specialist. The services provided assist low-income families and individuals who may include the elderly or disabled. Assistance will include helping families complete processes related to eligibility, redetermination, and lease renewals for the Housing Choice Voucher program. This position is an in-office position located in Alpharetta, GA.

HCV Housing Specialist

This position performs various Housing Choice Voucher program activities including, but not limited to:

• Processing applications for eligibility and screening, requesting family and landlord documentation, reviewing and verifying information.
• Processing applications for reexaminations, requesting family and landlord documentation, reviewing and verifying information.
• Accurately and timely calculating annual income, assets and deductions from documentation provided by the family, updating applicant records and tracking.
• Review unit and leasing documents.
• Reviewing documentation with attention to detail.
• Utilize computer programs to prepare correspondence and reports, requesting verification documents from landlords.
• Verifying eligibility for program assistance, reviewing leases, determining rent assistance portion, all in conformance with established rent assistance policy, and prescribed performance standards.
• Candidates must show a high level of customer service with regard to emails, calls, text messages, etc.
• Candidates must meet daily and weekly goals with a high level of quality and accuracy.
• Candidates must be able to use a computer with Internet and Microsoft Suite, be organized, show proper time management skills, take direction from supervisors, demonstrate strong customer service skills, and show strong teamwork and the ability to work alone.

Qualifications
- Fluency in Mandarin and English languages
- Proficiency in Section 8, other affordable housing or social work
- Understanding of Fair Housing regulations
- Familiarity with interviewing families
- Excellent time management and customer service skills
- Proficient in Microsoft Office suite

Job Types: Full-time, Temporary

Pay: $23.00 per hour

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• No weekends

Application Question(s):

• Do you speak any language other than English?

Experience:

• Case management: 1 year (Preferred)
• Housing Choice Voucher or other affordable housing: 2 years (Preferred)
• income calculation or accounting: 2 years (Preferred)
• housing/mortgage/ leasing: 2 years (Preferred)

Language:

• Mandarin (fluently) (Required)

Work Location: In person