CW Group is a real estate development company focused on developing residential and mixed-use properties throughout Utah. The principles of the company are active in master planned community development, luxury second home construction and urban development. The company's projects are characterized by their attention to detail and their financial returns.
The management of the company has extensive experience in each of the disciplines they pursue and have all established a reputation for executing exceptionally and acting with integrity in all they do. They are nimble enough to move quickly and sophisticated enough to work with the largest joint venture equity partners in the country. The identifying architecture and land planning that are employed in each project have become a trademark of the company.
JOB DESCRIPTION SUMMARY The basic function of the Customer Service Representative is to manage all aspects of administration of the builder's warranty program.
DUTIES INCLUDE (but not limited to):
Enforce corporate safety policies on jobsite, providing key responsibility for safety compliance in the field
Implement proactive pre-task safety planning for all work activities
Supervise, coordinate and sequence contractors' work
Monitor performance and coordinate work to maintain productivity of trades, ensuring adequate manpower for work in place
Develop and maintain complete and detailed warranty schedule and manage work in accordance with the schedule
Coordinate and track material deliveries
Develop site logistics plans for entire project to maximize productivity
Demonstrate fiscal responsibility by enforcing contract provisions and eliminating unnecessary spending
Assist with development of warranty documents
Communicate effectively with homeowners, subcontractors, and superintendents
Effectively resolve conflicts and disputes to minimize delays and claims
Assist in the maintenance of positive working relationships with subcontractors, customer material suppliers and other internal and external individuals having an interest in the success of the project
EXPERIENCE
Prior relevant experience preferred
Local experience and contractor knowledge preferred
Ability to oversee multiple tasks at one time
Excellent communication, team building, resource management and conflict resolution skills a must
Strong negotiation skills to resolve potential issues with subcontractors, design team and/or owner
MS Office skills required, including Word, Excel and PowerPoint