Restaurant General Manager Definition:

To manage a Zaxby’s unit toward the attainment of agreed upon sales and profit goals, working within the framework of company values and policies

• Receives direction and reports directly to the District Manager
• Exercises direct supervision of 3-5 managers and 15-50 employees

Restaurant General Manager Job Duties:

Essential duties may include, but are not limited to the following:

• Increase sales by providing outstanding product and service
• Write an effective work schedule each week.
• Work lunch, dinner and weekends, monitoring quality of food and service
• Ensure restaurant is 100% staffed with quality Team Members
• Ensure full implementation of new employee orientation and training program
• Purchase food, beverages and supplies as needed and oversee their preparation
• Operate in accordance with established performance, profits and operating standards
• Supervise and motivate Team Members, 1st, 2nd and 3rd Assistant Managers
• Have a good working knowledge of all equipment, and assume responsibility for preventive maintenance of a unit
• Communicate openly and honestly with subordinates, superiors, and all others
• Continually help develop Assistant Managers in the operation of an Zaxby’s unit and prepare them for General Manager responsibility
• Provide leadership by engendering excitement, enthusiasm, a positive mental attitude and commitment toward company objectives
• Maintain an attitude of flexibility that allows performance above and beyond the parameters of this position

Requirements

Restaurant General Manager Experience & Training Guidelines:

• Education: High school diploma or equivalent
• Experience: Minimum 2 years experience managing people in a restaurant environment

Working Conditions:

• Office environment; work with computer and office equipment
• Restaurant environment; work with advanced kitchen and front-of-house operational equipment; hazardous conditions