Cyber Advisors Inc, (CA) located in Maple Grove, MN, and we are seeking a detail-oriented Sales Solution Architect/Product Manager to join our team. CA is a steadily growing IT managed services provider (MSP) business that specializes in a very high-quality, customer-focused approach to designing, managing, and maintaining our customer's IT environment. We have invested a tremendous amount of time to develop our technology, processes, and support platform. We are now adding to our team of outstanding individuals to help in our growth. Come grow with us!

You can learn more about us at https://cyberadvisors.com/

ROLES RESPONSIBILIES:

• Support sales and customer relationships with their technological solutions specific to managed services.
• Ability to present technical solutions to the C-Suite with appropriate level of detail and explanation.
• Translate customers’ information technology needs into solutions from a high-level consultative approach.
• Conduct technical discovery during sales calls on a wide array of solutions.
• Quickly align the appropriate approved solution or product with client’s needs.
• Prepare and give technical presentations to explain to customers how the products and services work.
• Gather detailed information for solution scoping and collaborate with Solution Architects.
• Participate in sales presentations, demonstrations, and proof of concepts for customers.
• Create customer technology proposals and product/service quotes.
• Focus on accurate scoping, designing appropriate solutions, and closing business opportunities.
• Adopt Cyber Advisors culture (Growth, Integrity, Fun/Passion, and Talent).
• Bi-weekly and monthly meetings with sales management and the sales team.
• Participate or present at client facing events with vendors, suppliers, and Cyber Advisors.
• Collaborate and strategize with partners and vendors of Cyber Advisors.
• Develop or enhance product offerings including partners, vendors, offerings, and tools.
• Manage the product catalog, SKU catalog, quote templates, calculators, and solutions.
• Stay knowledgeable on product updates by continuing to participate in technical training.
• Work with the customers and Engineers to ensure the solutions meet the desired outcome.

This role must have:

• Ability to follow process and propose enhancements.
• Strong technical mind and problem-solving capability.
• Excellent verbal and visual communication skills.
• Ability to reduce complex technical solutions into easy-to-understand concepts.
• Captivating presentation skills.
• Relentless drive for winning and achieving goals.
• An ability to outperform the competition.
• Discipline to accomplish sales results as a team.
• Detailed organizational skills for maintaining product catalogs, solution briefs and product knowledge.
• Self-confidence to support persuasion and sales efforts.

TECHNICAL SKILLS:

High level knowledge of these items:

• IT and Cyber Security Managed Services
• Datacenter infrastructure (Servers, storage, networking, data protection)
• IT Security Products
• Private, Hybrid, and public cloud solutions
• Microsoft, Dell, Fortinet, Sophos, Arctic Wolf knowledge

QUALIFICATIONS:

• Proven history of performance and achievements.
• Dedication to customer satisfaction and getting it right the first time.
• Demonstrated ability to explain complex technical concepts to a non-technical audience.
• Strong trouble-shooting skills across a broad and diverse population and environment.
• Demonstrate ability to proactively look for process improvement opportunities, challenge conventional practices, and adopt new methods and best practices.
• Focus on continuous self-improvement and practice self-awareness.
• Demonstrate verbal and written communication skills; ability to communicate with all levels of the organization, clearly and concisely present issues, alternatives, and recommendation(s).
• Strong technical documentation skills, ability to clearly record key information within ticketing and knowledge base systems.
• Appreciation of internal customer business, goals and objectives, strategies, and needs.
• Demonstrate ability to manage and prioritize multiple tasks, aggressive targets, and deadlines.
• Demonstrate understanding of priorities and effective work procedures, self-manage work time and prioritize multiple tasks and problems.
• Willingness and ability to travel 10% to 50% of the time, depending on the position and client engagement.
• Solid experience in the IT VAR, MSP, MSSP industry.
• Computer proficiency and the ability to accurately enter data and generate complete proposals.
• Negotiation and social problem-solving skills.
• Ability to work in a high-stress sales environment, multitask, and meet aggressive availability timelines.

EDUCATION CERTIFICATIONS:

The successful candidate will hold:

• Proven sales experience – 5 years of relevant experience
• Minimum technical degree. Bachelor’s degree preferred.
• Candidate will have experience in selling business IT and technology services solutions.
• Technical Certifications from various manufacturers and software suppliers.
• Advanced capabilities within Microsoft applications.
• Advanced capabilities within CRM and CPQ applications.
• Advanced capabilities using Visio for diagrams.

Compensation / Benefits:

- Competitive salary depending on skills and experience.

- Vacation and PTO.

- Employer-paid Health and Dental Insurance for CA employees.

- Great opportunities for career advancement

- 401k with employer matching day one

- Disability and Life Insurance

- Bonuses eligible

About Cyber Advisors:

Cyber Advisors' culture is like no other. First and absolutely foremost, we believe in taking care of our employees and their families. Whether we are blowing off steam at Top Golf, gathering for a fun summer family picnic, or hosting sales –vs- engineering paintball war, we play just as hard as we work. We believe good things come to those who sweat.