Our company values client satisfaction, innovation, and excellence. As a Client Services Consultant, you will play a crucial role in ensuring our clients have a positive and seamless experience with our products and services. Join our team and contribute to our commitment to providing outstanding client service and support.

We are seeking a dedicated and experienced Client Services Consultant to join our team. The Client Services Consultant will be responsible for building and maintaining strong relationships with clients, providing exceptional support and guidance, and ensuring overall client satisfaction. The ideal candidate will have excellent communication skills, a proactive approach to problem-solving, and a background in client services or account management.

To know more about our company:

• https://www.cbsnews.com/video/powering-small-businesses-fueling-big-dreams/#x

Responsibilities:

• Serve as the primary point of contact for existing clients, building rapport and trust through regular communication and support.
• Understand clients' needs, preferences, and goals related to real estate transactions, providing personalized assistance and guidance.
• Develop and implement client retention strategies and initiatives to increase satisfaction, loyalty, and long-term relationships.
• Proactively contact clients to gather feedback, address concerns, and identify additional services or support opportunities.
• Respond promptly to client inquiries, requests, and issues, resolving them efficiently and effectively.
• Coordinate with marketing and sales teams to develop client-focused content and materials to support retention efforts.

Qualifications:

• Proven experience in client retention, customer service, or account management, preferably in the real estate industry.
• Deep knowledge of real estate processes, transactions, and market trends
• Excellent interpersonal and communication skills, both written and verbal.
• Strong problem-solving and analytical abilities.
• Ability to understand and effectively communicate technical information.
• Detail-oriented with a focus on providing a positive client experience
• Ability to work independently and as part of a team.
• Demonstrated empathy and patience in addressing client needs and concerns

Compensation:

• Full-time position
• $20 per hour
• Monday to Friday, 9 am-5 pm

Job Type: Full-time

Pay: $20.00 per hour

Schedule:

• 8 hour shift
• Monday to Friday

Experience:

• Real Estate: 1 year (Required)

Ability to Relocate:

• Ogden, UT 84401: Relocate before starting work (Preferred)

Work Location: In person