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Field Service Technician
CyberCoders Smithfield, RI
$75k-94k (estimate)
Full Time 2 Weeks Ago
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CyberCoders is Hiring a Field Service Technician Near Smithfield, RI

VC-Backed Medical Device Company Seeks Field Service Engineer! Smithfield, RI! We are VC-Backed medical device company with a revolutionary product for the aesthetic industry! As we grow our team, we are looking for people who want to build long-term careers with us!
In Return, We Offer
  • Base up to 100k contingent on experience
  • Commision (Up to 5% of contracts sold per year)
  • Medical, Dental, Vision
  • 401k Match up to 5%
  • Travel reimbursements
  • Opportunity to be part of a fast-growing innovative VC-backed medical device company!
Who You Are
  • 2-3 years of Field Service Engineer experience
  • Experience with lasers and of medical devices (Plus)
  • Ability to travel up to 70% domestically
  • No travel restrictions to eventually travel internationally
  • Related field service experience in troubleshooting medical electronics equipment/technical support/ customer service/dispatch experience
  • Ability to travel, work flexible shifts and to adapt to changing work schedules
  • Knowledge of optics, electronics, cooling systems, power supplies and laser systems
  • Strong customer service skills, positive attitude, and ability to communicate with others clearly and tactfully
  • Excellent communication, customer interaction and phone interaction skills required
  • Bachelor's or Associate degree in Electronics, Laser Technology or equivalent preferred
What You Will Be Doing
  • Repair, test, calibrate and install laser systems, sub-systems and/or sub-assemblies during field visits, dispatches or at head office
  • Identify any potential problems which could impact timely completion of assigned tasks, equipment shortcomings and more complex equipment problems
  • Maintain complete and accurate service records
  • Interact with customers and monitor accounts
  • Provide professional, courteous, enthusiastic, prompt, and skilled technical service to customers
  • Provide on-site technical support to customers as required
  • Provide on-site technical support for workshops and/or shows
  • Complete physical inventory when asked
  • Maintain company tools, fixtures and test equipment in satisfactory condition
  • Adhere to company guidelines regarding safety procedures
  • Continually develop positive relations within sales and service team
  • Continually develop company and product knowledge
  • Adhere to company policies and accounting procedures for purchases, ordering of spare parts, car stock, and prompt return on all RMA's
If this sounds like you feel free to apply here or email me directly at edwin.ocampo@cybercoders.com!BenefitsLooking forward to receiving your resume through our website and going over the position with you. Clicking apply is the best way to apply, but you may also:
Email Your Resume In Word ToEdwin.Ocampo@CyberCoders.com
  • Please do NOT change the email subject line in any way. You must keep the JobID: linkedin : EO1-1805902 -- in the email subject line for your application to be considered.***
Edwin Ocampo - Recruiting Manager
Applicants must be authorized to work in the U.S.
CyberCoders is proud to be an Equal Opportunity EmployerAll qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity or expression, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, status as a crime victim, disability, protected veteran status, or any other characteristic protected by law. CyberCoders will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. CyberCoders is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. If you need special assistance or an accommodation while seeking employment, please contact a member of our Human Resources team to make arrangements.

Job Summary

JOB TYPE

Full Time

SALARY

$75k-94k (estimate)

POST DATE

06/10/2024

EXPIRATION DATE

07/07/2024

WEBSITE

cybercoders.com

HEADQUARTERS

BOWIE, MD

SIZE

500 - 1,000

FOUNDED

1999

TYPE

Private

CEO

MIGUEL FLORES

REVENUE

$50M - $200M

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CyberCoders provides online recruitment and staffing solutions.

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