11 Customer service representative Jobs in Ridgefield, NJ
Cyberthink is Hiring a Customer service representative Near Ridgefield, NJ
Job Description :
The B2B CARE SSR (Specialized Service Representative) Assistant is responsible for carrying out many of the organization’s Outdoor LED customer-facing responsibilities including review and management of Pro Sports videoboard display issues, problem identification and resolution, coordination with Customer, Care leadership, NOC (Network Operating Center), and SSR stakeholder team.
Perform other relation customer service functions as required.
Monitors daily performance of Outdoor LED displays for timely service to customers
Ticket status report preparation for senior leadership and customer updates
B2B CARE Outdoor LED customer issue resolution and administrative support
Display problem discovery, resolution planning, project tracking, and documentation
Cross-departmental collaboration to provide B2B customer satisfaction
Development and improvement of B2B service processes to meet B2B CX expectations
Day-to-day operational, procurement, logistics, and warranty renewal support
Skills and Qualifications
5 years of related customer solution, administrative, and project management experience
Must have experience with Microsoft Standard Office Suite
Must have demonstrated project and program management skills
Proven experience successfully planning and executing large projects and / or events
Ability to create effective relationships, influence and collaborate internally and externally
Must have the ability to manage complex resolutions through chaos
The hourly range for roles of this nature are $20.00 to $30.00 / hr. Rates are heavily dependent on skills, experience, location, and industry.
cyberThink is an Equal Opportunity Employer.
Last updated : 2024-09-07
Job Summary
Full Time
$46k-59k (estimate)
09/11/2024
12/07/2024
cyberthinkinc.com
Wilmington, DE
25 - 50
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The job skills required for Customer service representative include Customer Care, Customer Satisfaction, Leadership, Coordination, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer service representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer service representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer service representative positions, which can be used as a reference in future career path planning. As a Customer service representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer service representative. You can explore the career advancement for a Customer service representative below and select your interested title to get hiring information.
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