17 DeskSide Support Technician Jobs in Baltimore, MD
Cynet Systems is Hiring a DeskSide Support Technician Near Baltimore, MD
Pay Range $20hr - $24hr
- Accurately testing, identifying, repairing, resolving, and documenting end user technical issues regarding basic network/desktop/laptop/Thin Client support, Printers.
- PDAs(Tablets), IPhones, Mobile, and LAN cable drops, BYOD, I.P. Phones & Audio video conference devices.
- Hands & feet support for network and server equipment as well as any IT related projects.
- Break-fix, troubleshoot and resolve software issues; Reimaging computers/hard drives.
- Backing up and restoring user data, settings and associated systems administration activities.
- Assist Service Desk/ Desktop Support teams for hands and feet coordination efforts.
- Assist on Incident and Problem management activities.
- Be available for On-call support on need basis & as business demands.
- Adhere to ticket response and resolution SLA’s as agreed upon with the customer.
- Basic understanding of DHCP, DNS, IP addressing and subnetting & Basic understanding of fixing Wireless LAN, Ethernet desktop configuration issues.
- Strong Break / Fix skills Desktops, Workstations, Notebooks and Printers and Handhelds.
- Strong Microsoft Office skills (Outlook, Word, Excel, Powerpoint etc).
- Strong Microsoft Operating System installation and troubleshooting skills.
- Configuration/imaging.
- Installation environment.
- General Windows OS troubleshooting.
- Troubleshooting hardware issues.
- Replacing desktop/laptop hardware.
- Installation of peripheral devices.
Job Summary
Contractor
IT Outsourcing & Consulting
$51k-63k (estimate)
05/31/2024
10/09/2024
cynetsystems.com
ARCOLA, VA
500 - 1,000
2010
ASHWANI MAYUR
$50M - $200M
IT Outsourcing & Consulting
Related Companies
The job skills required for DeskSide Support Technician include Troubleshooting, Service Desk, Microsoft Office, Desktop Support, Installation, Coordination, etc. Having related job skills and expertise will give you an advantage when applying to be a DeskSide Support Technician. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by DeskSide Support Technician. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for DeskSide Support Technician positions, which can be used as a reference in future career path planning. As a DeskSide Support Technician, it can be promoted into senior positions as a Help Desk Support Specialist III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary DeskSide Support Technician. You can explore the career advancement for a DeskSide Support Technician below and select your interested title to get hiring information.
Similar Jobs
Popular Articles
