13 Desktop Support / PC Refresh Technician Jobs in Brewer, ME
SORT BY
C
B
B
B
F
T
C
T
T
T
T
T
C
Desktop Support / PC Refresh Technician
$54k-67k (estimate)
Full Time
3 Days Ago
Cynet Systems is Hiring a Desktop Support / PC Refresh Technician Near Brewer, ME
Job Description:
Responsibilities:
Responsibilities:
- Provide customer service support to both internal users, external customers, and vendors.
- Install, deploy, troubleshoot, repair, maintain, and lifecycle hardware and software throughout the organization.
- Maintains detailed and accurate records in workload management, asset management, and administrative applications.
- Provides tier I and II support in all areas of the organizational service portfolio.
- Provides excellent customer service to all levels of employees including customers, peers, and leadership.
- ccurately follows documentation and checklists to ensure efficiency and consistency.
- Participates and engages in team meetings, team building activities, and other opportunities to strengthen the department.
- Communicates in a professional, positive and timely manner in person, on the phone, and via electronic means.
- Uses routine troubleshooting methodologies that provide efficient, effective resolution and minimize impact to the customer.
- Self-directed once assigned work and functions with considerable independence.
- Shows an interest in learning plus advanced aspects of functional skills.
- ctively maintains a level of self-study related to technology and customer service.
- ble to communicate with the customer in non-technical terms so the users can understand.
- ssociate degree in a relevant field with 4 years of technical support experience.
- 6 years of technical support experience in lieu of a degree.
- Experience with the deployment, repair and maintenance of computer hardware such as workstations, laptops, IP phones, smartphones, tablets, printers, copiers, and scanners.
- Experience with the deployment, repair and maintenance of software such as the Microsoft Office Suite and Windows operating systems.
- Familiarity with general networking and customer/server concepts.
- Due to the nature of the job the candidate should be able to lift 50 pounds with assistance.
- bility to navigate within buildings/units/floors, and travel throughout the service delivery area with a reliable mode of transportation.
Job Summary
JOB TYPE
Full Time
SALARY
$54k-67k (estimate)
POST DATE
09/14/2024
EXPIRATION DATE
09/30/2024
WEBSITE
cynetsystems.com
HEADQUARTERS
ARCOLA, VA
SIZE
500 - 1,000
FOUNDED
2010
CEO
ASHWANI MAYUR
REVENUE
$50M - $200M
INDUSTRY
IT Outsourcing & Consulting
Related Companies
Show more
Similar Jobs
Popular Articles
Top 10 Things to Avoid Putting on a Job Application
Read Article
How to Describe Your Education in a Resume
Read Article
How to Write a Memorable Cover Letter in 5 Ways
Read Article
4 Personal Finance Tips to Make During Job Transition
Read Article
4 Best Camera Setups for Interview
Read Article
Keeping a Job Search Journal: 9 Types of Journaling You Can Do
Read Article
