13 Senior Customer Service Representative Jobs in Uniontown, PA
Cynet Systems is Hiring a Senior Customer Service Representative Near Uniontown, PA
Pay Range $17.52hr - $29.19hr
Responsibilities:
- Handle all inquiries and problems of both simple and complex nature on all product lines.
- Provide fast, reliable and immediate response to customer inquiries in a calm, professional and polite manner.
- Prioritize responsibilities and emergency/rush request from customers.
- Deal directly with a variety of individuals at all levels in a harmonious fashion under fast-paced, critical conditions.
- Service all customer requirements including: telephone support, order entry, order expedites and debit/credit request.
- Effectively edit and process orders for materials and services from the customer and the field.
- Take incoming phone calls from customers and sales.
- Document and maintain work flow processes and standards.
- Participation in Watermark volunteer activities.
- Associates Degree or Bachelor's Degree (Preferred but NOT required) OR 2 - 5 years of OTJ related experience.
- Must be able to communicate both orally and in written form effectively.
- Proficient knowledge of Microsoft software, Salesforce, BPCS a plus.
- General office and organizational skills – including multi-tasking.
- Must be able to handle customer situations.
- Strong quantitative, analytical and problem solving background.
- Demonstrated ability to drive change and meet deliverables.
- Customer Service/Vendor Management experience.
- Ability to work with multiple functional groups on multiple project.
- Knowledge of International Trade Compliance.
- Background in Account Management & Customer Service.
Job Summary
Contractor
IT Outsourcing & Consulting
$55k-71k (estimate)
06/15/2024
12/11/2024
cynetsystems.com
ARCOLA, VA
500 - 1,000
2010
ASHWANI MAYUR
$50M - $200M
IT Outsourcing & Consulting
Related Companies
The job skills required for Senior Customer Service Representative include Customer Service, Problem Solving, Organizational Skills, etc. Having related job skills and expertise will give you an advantage when applying to be a Senior Customer Service Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Senior Customer Service Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Senior Customer Service Representative positions, which can be used as a reference in future career path planning. As a Senior Customer Service Representative, it can be promoted into senior positions as a Customer Service Representative IV that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Senior Customer Service Representative. You can explore the career advancement for a Senior Customer Service Representative below and select your interested title to get hiring information.
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