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Operations Manager
$91k-121k (estimate)
Full Time | Business Services 1 Week Ago
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Cypress Employment Services, LLC is Hiring an Operations Manager Near Mobile, AL

Cypress Employment has a client in Mobile, AL in need of an Operations Manager.
Job Description - Unit Leader (UL) (M/F)* in Mobile, AL
Mission(s)
  • Supervise a set of services (Production, Quality, Manufacturing Engineering,..)
  • Be the direct hierarchical supervisor of the Operation teams
  • Assume, by delegation of the sector manager, responsibility for the activities of different services or the department in the absence of the sector manager.
ActivitiesManagement:
  • Implement an organization in line with the services for which you are responsible;
  • Trigger alerts to the support team, back-up;
  • Control the entire service;
  • Be the primary and close contact for the Client;
  • Manage and oversee the staff under your responsibility in compliance with rules and procedures, also taking into account the internal regulations of DAA; enforce these regulations;
  • Ensure that the work is performed in accordance with the specifications and regulatory framework;
  • Ensure site safety;
  • Ensure sufficient organization to guarantee service during vacation periods;
  • Lobby with referenced or potential decision-makers;
  • Organize regular meetings with the RP / OL;
  • Ensure the alignment of skills/activities, participate in the validation of qualifications with service managers and the SQ;
  • Implement and manage the global SQCDP (Security, Quality, Cost, Delivery & People);
  • Participate in HR reviews;
  • Manage the subcontracting related to the activities under your responsibility;
  • Be responsible for FOD (Foreign Object Damage).
Management
  • Implement and coordinate in a timely manner the technical, material, and human resources necessary for the smooth functioning of the activity (purchase requests and orders);
  • Schedule and authorize the access of an external service provider to the workstation.
Human Resources Management
  • Ensure the safety and monitoring of all personnel within your scope;
  • Control the forecast and weekly attendance and absence schedules to ensure continuous activity (sufficient personnel volume, replacement, etc.);
  • Handle pre-recruitment by analyzing CVs and interviewing candidates after selection;
  • Submit job opening requests to the Sector Manager;
  • Handle temporary staff requests (initial and renewals);
  • Ensure proper management of overtime;
  • Verify the accuracy of the RCR with the file provided by the HR department;
  • Validate probation and/or adaptation periods under your management in agreement with the RS.
Service Management
  • Validate the production monitoring schedule and the various activities for which you are responsible (task distribution);
  • Manage the integration of co-activities within your scope (entry-validation intervention sheet);
  • Participate in weekly activity monitoring meetings;
  • Prepare and lead activity monitoring meetings with the client (PRM - Progress Review Meeting);
  • Present the indicators;
  • Support the different Lean projects.
Financial Management
  • Monitor budgetary commitments and alert your RS of any risk of deviation;
  • Ensure monitoring and transmission of elements related to turnover (deliverables, indicators, etc.);
  • Control costs, turnover, and profits;
  • Establish or verify delivery notes for validation with the RS;
  • Produce the technical and financial elements for RAO (Bid Review);
  • Participate in budget preparation;
  • Follow up with the DO on Change Proposals and orders;
  • Optimize the service.
Material Management
  • Ensure the management and adequacy of the computer fleet and general means (PPE, tools, etc.) with needs;
  • Ensure the management of ECME (Control and Measurement Equipment subject to calibration) is carried out for services.
ReportingClient
  • Become the primary contact for the Client;
  • Present, at the Client's request, a detailed state of quality monitoring;
  • Present during the PRM (Progress Review Meeting) the service monitoring (improvement plan, KPIs (Key Performance Indicators), risk analysis, etc.);
  • Report to the RS in case of simple contractual issues.
Hierarchical Superior
  • Propose improvements in Quality-Health-Safety-Environment Management;
  • Report major difficulties encountered;
  • Support the continuous improvement axes defined by the company's quality policy;
  • Propose to the hierarchical superior the different resource adaptations according to workload variations (implementation of new staff or assignment modifications by project);
  • Monitor the activity and report it to the direct hierarchical superior (report, elements for turnover realization, production schedule, indicators, etc.);
  • Participate in meetings with the hierarchical superior;
  • Ensure commercial monitoring;
  • Inform of any customer complaint;
  • Inform of any workplace accident;
  • Inform of any risk of social movement.
Human Resources
  • Ensure upward and downward communication;
  • Guarantee the management of arrivals/departures of an employee;
  • Inform of any risk of social movement;
  • Ensure compliance with the legal framework.
Quality Department
  • Report any malfunctions in quality procedures;
  • Ensure procedures are followed;
  • Take necessary actions to resolve any discrepancies identified during audits;
  • Communicate information when new staff are implemented or assignments are modified by project;
  • Prepare responses to customer complaints and present them if necessary.
Hierarchical Attachment And Functional LinksHierarchical Supervisor: Local CEO & Ops VP Group
Functional Links: Human Resources Department & Quality Department.
B/ Required SkillsTraining - Experience:
  • Job accessible through internal promotion or ACI (Internal Candidate Appeal);
  • Or from level IV with an aeronautical specialty;
  • And technical aeronautical training;
  • Or military qualification BS type;
  • And confirmed professional experience in the job or reference jobs from 5 to 8 years.
Associated Knowledge
  • Mastery of the aeronautical and economic environment;
  • Technical mastery of the management scope;
  • IT proficiency (office software, internal Airbus software);
  • Mastery of products and Client procedures;
  • Knowledge of HR and quality procedures;
  • Mastery of current & technical English;
  • Knowledge of team management methods;
  • Knowledge of production management methods.
Skills
  • Ability to implement and apply work procedures;
  • Prioritize tasks;
  • Master approved and quality documents;
  • Assess technical, material, and human needs;
  • Monitor the budget;
  • Report and escalate any dysfunction or anomaly to the concerned services and propose appropriate solutions;
  • Guarantee optimal time management;
  • Optimize various indicators;
  • Optimize all meetings;
  • Ensure compliance with HSCT rules;
  • Master the different Client Processes;
  • Lead meetings;
  • Lead teams and set objectives according to the Department's strategy;
  • Be proactive in continuous improvement;
  • Ensure reporting;
  • Implement and monitor relevant indicators according to service needs;
  • Optimize the work schedule;
  • Meet client expectations in terms of responsiveness and flexibility;
  • Raise awareness among employees of environmental rules;
  • Analyze and comply with CDCs (Specifications).
Aptitudes, Qualities, And Resources
  • Autonomy;
  • Dynamism;
  • Good interpersonal skills;
  • Rigor and method;
  • Relational quality and mediation skills;
  • Management;
  • Sense of responsibility and organization;
  • Adaptability;
  • Diplomacy;
  • Ability to take initiatives;
  • Stress management.
C/ Working EnvironmentThe activity is carried out during normal or shifted hours depending on the activity and service.
D/ EvolutionInternal evolution is directly linked to the "Internal Mobility" policy implemented within the Company
===========================================================

Job Summary

JOB TYPE

Full Time

INDUSTRY

Business Services

SALARY

$91k-121k (estimate)

POST DATE

09/08/2024

EXPIRATION DATE

10/03/2024

WEBSITE

cypressemployment.com

HEADQUARTERS

MOBILE, AL

SIZE

<25

FOUNDED

2011

CEO

DAVID BARNETT

REVENUE

<$5M

INDUSTRY

Business Services

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