22 Desktop Support Specialist Jobs in Redmond, WA
Cypress HCM is Hiring a Desktop Support Specialist Near Redmond, WA
Desktop Support, 141462
Description:
· Supporting the desktop systems for AAA Video Game Development Studio. The role will consist of 30-40%_Incoming tickets and emails, 30-40% acting on the tickets, 20- 40% Supporting creating IT ops team.
Responsibilities:
- Support Desktop Hardware/Software troublehsooting
- General Break Fix support
- Hardware refreshes
- Work with IRT team on ticket triaging
- Support OPs with tier1 tickets
- Strong Customer Support Skills
- Handle user hardware onboarding / offboarding
- Support AAA Video Game Devkit Infrastructure
Requirements:
- Customer Service experience | 1-2 years
- Support Desktop Hardware/Software troubleshooting |1-2 years
- Ticket Management | 1-2 years
Compensation:
· $23-$25/hr (W2/Non-Exempt)
Job Summary
Full Time
$53k-65k (estimate)
06/12/2024
07/01/2024
CypressHCM.com
WALNUT CREEK, CA
50 - 100
2005
Private
BRIAN J VESCE
$10M - $50M
Business Services
Related Companies
About Cypress HCM
Cypress is a consulting company that offers marketing, payroll and recruitment services for businesses.
The following is the career advancement route for Desktop Support Specialist positions, which can be used as a reference in future career path planning. As a Desktop Support Specialist, it can be promoted into senior positions as a Help Desk Support Specialist III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Desktop Support Specialist. You can explore the career advancement for a Desktop Support Specialist below and select your interested title to get hiring information.
If you are interested in becoming a Desktop Support Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Desktop Support Specialist for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Desktop Support Specialist job description and responsibilities
Desktop support specialists often deal with clients who are having trouble with their systems.
04/15/2022: Petaluma, CA
Documents technical support procedures and maintaining customer records.
01/19/2022: Houston, TX
Desktop Support Specialists keep computer networks running efficiently for their organization.
03/03/2022: Saint Louis, MO
They configure end-user software, hardware and upgrade existing client desktops computers for best efficiency.
03/15/2022: Salt Lake City, UT
Desktop support specialists maintain computer networks and provide technical help to computer users.
01/26/2022: Vincennes, IN
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Desktop Support Specialist jobs
Attend Customer service, customer support, and customer experience training.
02/01/2022: Carson City, NV
Gain experience with operating systems.
02/21/2022: Denver, CO
Experience in technical support positions is a plus.
04/15/2022: Clarksville, TN
Practice fixing common computer problems.
03/04/2022: Binghamton, NY
Use past security breaches as learning examples.
02/28/2022: Elyria, OH
Step 3: View the best colleges and universities for Desktop Support Specialist.
