90 IT Support Technician Jobs in New York, NY
Cypress HCM is Hiring an IT Support Technician Near New York, NY
Job Description
- Primary role is to assist onsite with Technical Operations and Support team with operational and secondary support requests
- Retrieval and disposal of hardware equipment through existing e-cycle program
- Termination technology recovery procedures
- Perform room to room technical sweeps and basic troubleshooting of conference room and general audio-visual equipment around campus
- System preparation of computers ranging from macOS, Windows 11, Linux, ChromeOS and as well as mobile devices on iOS and Android.
- Deployment of corresponding computer hardware, including on-site as well as preparation for shipment to remote locations
- Partner with the IT team to improve overall user experience by helping to implement new/updated workflows
- Remote support through internal Tech channels
- Application Access
- Telecom support and deployment
- Support for onboarding and new hire processes
- Onsite AV events support
- Basic training in Google Apps
- Swing space support
- Mobile device support
- Printer Support
- Other technical duties as assigned
- Large format and/or media display support
- Other technical duties as assigned
- Excellent Communication, interpersonal, and presentation skills
- Experience troubleshooting productivity software including Google Workspace applications such as Gmail, Calendar, Drive, Docs, Sheets, Slides, and Meet, as well as Microsoft Office and Adobe Creative Cloud desktop application suites
- Experience troubleshooting conference room technology including Google Meet, Chromebox for Meetings.
- Experience with hardware support for Windows/Apple/Chrome/Linux
- IT or desktop support with a focus on the customer-facing experience
- Preferred executive support experience
- Fundamentals in networking protocols and troubleshooting
- Experience supporting mobile devices including Android and iOS devices
- Experience supporting copiers and consumer printers
- Working knowledge with a ticketing systems environment
- Knowledge of best practices around data security
- Working knowledge with software, asset, and endpoint management tools (i.e. Jamf, Chef, Munki, Intune, Bitfit)
- Working knowledge of audio/visual events technologies and support
Job Summary
Full Time
$54k-66k (estimate)
07/01/2024
07/14/2024
CypressHCM.com
WALNUT CREEK, CA
50 - 100
2005
Private
BRIAN J VESCE
$10M - $50M
Business Services
Related Companies
About Cypress HCM
Cypress is a consulting company that offers marketing, payroll and recruitment services for businesses.
The following is the career advancement route for IT Support Technician positions, which can be used as a reference in future career path planning. As an IT Support Technician, it can be promoted into senior positions as a Help Desk Support Specialist II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary IT Support Technician. You can explore the career advancement for an IT Support Technician below and select your interested title to get hiring information.
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Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on IT Support Technician job description and responsibilities
They help businesses and consumers optimize the use of their computers.
01/16/2022: Beaumont, TX
Computer support specialists maintain computer networks and provide technical help to computer users.
02/10/2022: Corpus Christi, TX
Provided complete technical support and guidance to users for all software and hardware.
01/29/2022: Greensboro, NC
Provided computer help desk support via telephone communications with end-users.
12/23/2021: Boulder, CO
Technical support technicians often work for companies to maintain network systems.
01/04/2022: Bradenton, FL
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on IT Support Technician jobs
Must be willing to learn new task as the customers have very specific software and support requirements.
03/12/2022: Idaho Falls, ID
Must have own vehicle for local travel to provide onsite support when required.
02/17/2022: Tacoma, WA
Earn an associate or bachelor's degree.
02/09/2022: Portsmouth, NH
Earn tech-related certifications.
01/21/2022: Atlantic City, NJ
Practice to fix common computer problems.
01/09/2022: Santa Rosa, CA
Step 3: View the best colleges and universities for IT Support Technician.
