67 Service Manager Jobs in Woodstock, GA
D.W. CAMPBELL, INC. is Hiring a Service Manager Near Woodstock, GA
Job Description
Title: Service Manager
Location: 1906 Professional Way. Woodstock, GA 30188
Job Description:
As a Service Manager at [Company Name], you will be responsible for overseeing all aspects of our customer service operations. You will work closely with our customer service team to ensure a high level of customer satisfaction and retention.
Responsibilities:
- Develop and implement customer service policies and procedures
- Train and mentor customer service representatives
- Monitor and evaluate customer service performance metrics
- Handle customer escalations and resolve any issues in a timely manner
- Develop strategies to improve customer satisfaction and retention
- Identify customer service trends and make recommendations for improvement
- Collaborate with other departments to ensure a seamless customer experience
- Manage customer service budget and resources effectively
Qualifications:
- 3 years of experience in a customer service management role
- Exceptional communication and interpersonal skills
- Strong leadership and decision-making abilities
- Proficient in customer service software and Microsoft Office
- Ability to work under pressure and meet deadlines
If you are a customer-focused individual with a passion for delivering exceptional service, we would love to hear from you. Please apply with your resume and cover letter detailing your relevant experience and qualifications.
Job Summary
Full Time
$79k-101k (estimate)
06/26/2024
07/12/2024
dwcampbell.com
Marietta, GA
<25
Related Companies
The following is the career advancement route for Service Manager positions, which can be used as a reference in future career path planning. As a Service Manager, it can be promoted into senior positions as a Customer Service Senior Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Service Manager. You can explore the career advancement for a Service Manager below and select your interested title to get hiring information.
If you are interested in becoming a Service Manager, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Service Manager for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Service Manager job description and responsibilities
A service manager needs to be able to manage their time to ensure they can attend to both employee and customer requests.
02/28/2022: Frankfort, KY
The Guest Service Manager oversees all property operations, ensuring that the highest levels of hospitality and service are provided.
02/08/2022: Poughkeepsie, NY
The service manager ensures excellent customer service, maintains strong relationships with customers and third-party vendors and ensures repeat customers.
01/17/2022: Lansing, MI
Maximized sales by providing excellent customer service and minimize loss through proper utilization of standard operating procedures.
12/13/2021: Frankfort, KY
Responsible for understanding each customer's expectations and delivering services as needed.
02/15/2022: Abilene, TX
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Service Manager jobs
Employers require that a viable candidate for a service manager position possess excellent computer skills.
01/13/2022: Middlesex, NJ
A few years of experience from a service oriented role, preferably with focus on customer experience and account management.
01/25/2022: Atlanta, GA
Experienced leader with proven record providing exceptional customer service operations.
01/21/2022: Grand Rapids, MI
Excellent Communication skills and the ability to solve problem are just a few qualities a service manager should have.
01/27/2022: Pittsburgh, PA
The service manager must also be able to work under stress besides handle stress.
12/20/2021: Pittsburgh, PA
Step 3: View the best colleges and universities for Service Manager.
