The Insurance Verification Specialist will be responsible for a portion, if not all, of the functions below. The Insurance Verification Specialist is expected to follow and / or assist other team members with the tasks below : Implement accounts receivable action plan as provided by supervisor to increase collections.

Provide management with weekly issues log identifying issues hindering collections by payor.Assist with logistics to ensure field teams receive all information regarding collection efforts.

Understand practice software (i.e. Dental Vision) and clearing house software.Maintain good working relationship with clearinghouse vendor representatives.

Adhere to all compliance guidelines and regulations as established by D4C Dental Brands, Inc.Monitor call queue activity to ensure calls are answered in a timely manner.

Review queue reports to monitor and track staff productivity.Answer and handle incoming business office patient calls that cannot be resolved by field staff.

Demonstrate superior knowledge regarding dental insurance coverage.Understanding practice software ledger.Serve as backup to RCM team members as needed.

Education and Experience : High school diploma; Bachelors degree preferred.1-2 years of experience working in a dental environment.

3-4 years of customer service work experience required. Specific Skills : Excellent written, verbal, and presentation communication skills.

Knowledge of government, third party payers, billing requirements and reimbursement methods.Knowledge of dental terminology preferred.

Knowledge of patient accounting and electronic billing. We take care of our valued employees by offering : Paid Time Off Paid Holidays Medical, Dental and Vision benefits Health Savings Account, Flex Spending 401K Short and Long Term Disability Insurance Life Insurance Opportunities for Community Service

Last updated : 2024-07-11