The Confirmation Specialist is responsible for entering customers' information into our database and calling to confirm appointment details. This department is also responsible for taking incoming phone calls, and customer callbacks. When there are no additional incoming lead data, confirmers will be making outbound calls to schedule additional appointments.

The ideal candidate is extremely detail orientated and enjoys multitasking in a fast-paced work environment. Being able to establish and maintain relationships within this position is essential for success. Every confirmer is held to a standard to provide proper expectations to our customers prior to their appointment.

Compensation Package/Hours:

· Monday – Friday (12:00 PM – 8:30PM), Alternating Weekends

Pay and Benefits:

• Start at $21.50/hr plus bonuses.

If Bilingual Spanish speaking:

• Start at $23.50/hr plus bonuses.

Requirements:

· Ability to work collaboratively within the marketing department

· Outstanding communication and interpersonal skills

· Ability to meet and exceed production standards

· Experience with Google Sheets/Excel is a PLUS

Benefits:

Employees and their families are eligible to enroll in:

• Medical, Dental, and Vision
• Health Savings Account (HSA)
• Company Sponsored Life Insurance
• Supplemental Life Insurance
• Long-term and short-term disability
• Accident protection
• Employee assistance program - access to counseling services and other tools to improve work/family/life balance
• Pet Insurance for your furry family member
• 401k plan
• Additional Insurance Programs including
• UHC Rewards
• Rally Health
• One Pass Select (gym membership subscription)

Additional Perks:

• VPTO (Volunteer paid time off) year-round incentives to give back to your local community
• Personal/Professional Development - we provide books, courses, and opportunities to attend leadership conferences
• Relocation opportunities to other branches across the nation

Each DaBella Employee receives:

• 80 hours of Paid Time Off annually with incremental increases
• 6 paid holidays during a calendar year effective day one of employment

About DaBella:

Here at DaBella we are a people company, and our focus is OUR people. That’s why we standbehind our Core Values We Lead. We Care. We Grow!

Our leadership team strives to train and develop all our employees for success and growth within our organization. We fully encourage internal growth so you can reach your full potential and establish a career with us! Many of our leadership and management members started off in this same entry level position, and now are driving the company to transform home improvement service across the country - Come join our explosive growth!

Experienced in sales, marketing, retail, collections, call center, insurance, or telemarketing? Apply today for immediate consideration!

To learn more about DaBella visit us at www.DaBella.us

***This is an ON-SITE position***

Job Type: Full-time

Pay: $21.50 per hour

Expected hours: No less than 35 per week

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Experience level:

• No experience needed

Shift:

• 8 hour shift
• Day shift

Weekly day range:

• Monday to Friday
• Weekends as needed

Work setting:

• Call center
• In-person
• Office

Ability to Commute:

• Hillsboro, OR 97124 (Required)

Work Location: In person