Role Description

The eCommerce Operator, located in our west coast office in the City of Industry, California, is responsible for managing tasks on marketplace platforms (Amazon/Walmart) for shelf stable and frozen products. This team member will be tasked with creating and improving product listings, SEO management, marketing content development, and maintenance of day-to-day eCommerce operations in the Grocery & Gourmet Food category.

We are looking for a sharp, creative mind with a basic to intermediate understanding of the online business space. An ideal candidate can multi-task, set priorities, develop & execute marketing initiatives based on sales data and market trends. We want a team player who is motivated to grow our brands and classify them as the best of their categories on all eCommerce platforms, with a focus on Amazon.

Key Responsibilities:

· Manage and maintain day-to-day operations of Amazon Seller Central/Walmart Seller Center/Shopify channels.

· Ensure product listings are compelling, accurate, optimized for cost-efficient SEO, and consistently updated.

· Monitor and forecast inventory levels with SCM.

· Implement pricing and promotional strategies that enhance sales and profitability.

· Create sales & advertising data and analyze market trends to identify opportunities for growth within the Grocery & Gourmet food category and the overall Asian food market.

· Develop and execute strategies to boost online sales, including external marketing/social media initiatives.

· Collaborate with the dedicated Amazon SAS Core manager to resolve technical issues.

Qualifications:

· Bachelor's degree in business, marketing, or a related field preferred (or equivalent work experience).

· 0-2 years of experience in E-commerce, ideally Seller Central.

· Analytical mindset with a focus on problem-solving and continuous improvement.

· Keen eye for effective design content.

· Proficiency in using inventory management software.

· Outstanding organizational and multitasking abilities.

· Experience in Google Workspace & Microsoft Suite.

· Bilingual (Korean)

Desired but not required:

· Experience in Helium-10

· Experience in social media management and knowledge of digital advertising (Facebook, Instagram, YouTube, etc.)

· Experience in food or CPG industry

· Experience in copywriting

· Experience in photography/videography/video editing

· Knowledge of SEO and digital marketing

· Genuine passion for Korean food culture