Credit and Collections Professional (Spanish)

• Contract-To-Hire
• Worksite Location: Westminster CO - in the office Tues, Wed, Thurs and then work at home Mon and Fri.
• Pay: $25-32/week

Job Description:

The Credit and Collections Analyst will manage credit and collection activities for assigned customer accounts receivable portfolio(s). This position with interact with external and internal customers to maximize sales, have a positive impact of cash flow, minimize bad debts and help reduce days sales outstanding for the company.

What you’ll do:

• End to end management of assigned accounts receivable portfolio from account set up to cash collections. This position will also work through dispute management with customers where necessary to create a positive outcome for both the customer and for Trimble.
• Majority of time will be spent on collection activities: calling customers, sending statements, sending reminder notices and invoices, and taking customer payments
• Process credit applications and approve/recommend credit limits
• Review sales orders on credit hold for approval from hold
• A/R account reconciliation
• Dispute management
• Process credit card transactions and monitor monthly auto-pay activity
• Contact with customers via telephone as well as a balanced use of e-mail
• Log all customer contacts and collection activities into collection software system
• Make recommendations on monthly bad debt reserves
• Be an advocate for the customer by liaising between applicable Trimble business units (BU’s), the Order-to-Cash team, and the customer
• Ensure a smooth process flow while maintaining a high level of customer service
• Manage risk by creatively driving win/win situations between Trimble and customers
• Third party agency collection placement and bankruptcy processes and documentation
• Produce reports as requested by the CMA or any other internal customers such as BU controllers
• Participate in acquisition and integration activities and be prepared to brief the CMA on integrating systems, accounts, clients, policies, etc. of acquired companies
• Consistently improve productivity and efficiency through process improvement initiatives, time management and change management

What you’ll bring to the role:

Education: 4-year degree preferred

• Experience: 5 years of related experience in credit & collections, customer service showing increasing responsibilities
• Portfolio management experience in a publicly traded company with significant end user sales activities
• Strong analytical, math, and account reconciliation skills
• Experience with Oracle, NetSuite, and GetPaid preferred
• Expert level ability in Microsoft office and Google Sheets, Docs, Slides

This role will remain open until filled, but not beyond 9/30/2024