Title: Operations Manager

Salary: $80k-$100k DOE

Location: St. Cloud, MN

What you will do as the Operations Manager:

• Develop and maintain job descriptions, policies, procedures, and staff recognition program
• Plan, prepare, and devise work schedules, according to budgets and workloads
• Review compensation and variable pay plans to ensure they are appropriate relative to local marketplace
• Administer performance reviews with staff and recommend salary increases when appropriate
• Conduct onboarding, orientation, and develop and oversee training for employees
• Maintain records to monitor and evaluate training activities and program effectiveness
• Monitor and report on staff related training and licensing expenses to ensure expenditures are justified and aligned with budget
• Oversee licensing and continuing education procedures, policies and practices
• Coordinate and oversee committee work and progress
• Prepare, maintain, and submit reports and records, such as operational and personnel reports

What you will bring to the role as the Operations Manager:

• Bachelor’s degree
• 5 years related experience and/or training, or equivalent combination of education and experience
• Proficient in Contact Management Systems, Word, Excel, and general computer applications
• Ability to speak clearly and persuasively in positive or negative situations and respond well to others; resolve conflict
• Ability to work well with a team and balance individual responsibilities
• Willingness to give and welcome feedback for overall growth
• Display original thinking and creativity, meeting challenges with resourcefulness
• Excellent written and oral communication
• Ability to identify and resolve problems in a timely manner