DAHLIN is an award-winning architecture, planning and interior design firm with 180 multi-cultural professionals located throughout the Western United States. We offer more than 45 years of experience building communities where we live and work, driven by the vision of creating places that promote human fulfillment and well-being. This same Passion for Place® starts with our own working environment-a positive community where people thrive. Please visit our website (www.dahlingroup.com) to learn more.
The Junior Systems Administrator monitors/operates Windows servers, ensures continuous and optimal system health and performance, performs regular system maintenance, software upgrades and system-wide backups, and provides Tier 2 IT/desktop support to staff. This position is a cross between an escalated Help Desk technician and a Systems Administrator. This individual will be responsible for both the RMM and the Hyper-V environment. Each member of our IT team works collaboratively and understands the importance of their role in maintaining a successful, growing, and profitable firm. This position is eligible for a hybrid in-office schedule after a period of on-site training.
ESSENTIAL DUTIES AND RESPONSIBILITIES

• Monitor and manage Windows servers.
• Provide Tier 1 support on Network Infrastructure issues and alerts.
• Fully manage RMM environment.
• Assist in managing our Hyper-V environment, performing routing server management.
• Provide Tier 2 support for Help Desk Requests and serve as backup for Help Desk staff.
• Contribute to a positive working atmosphere.

KNOWLEDGE, SKILLS, & ABILITIES

• Solid knowledge of Windows Server Administration.
• Knowledge of Hyper-V.
• Strong understanding of DNS, IP, and Networking.
• Robust understanding of Active Directory, Entra ID and M365
• Knowledge of PowerShell, MFA services, and RMM management.
• Knowledge of Microsoft Power Suite, AI, and automation
• Excellent problem-solving skills
• Excellent organizational, interpersonal and communication skills, including tact & diplomacy; ability to persuate and concede appropriately.
• Ability to learn new technologies very quickly; ability to act as "change agent" for driving process and continuous improvements within our organization.
• Ability to complete multiple tasks under pressure without direct supervision and deliver high quality results.
• Ability to manage remote and local employee setup and support.
• Ability to travel to remote offices on occasion.

MINIMUM EXPERIENCE, EDUCATION, CERTIFICATIONS:

• 3 years of Helpdesk/Desktop Support and 1 years Server Administration experience.
• Virtual and physical server administration with Hyper-V
• Setting up and working with Active Directory
• Strong experience with RMM systems

PHYSICAL REQUIREMENTS:
This position requires visual acuity and manual dexterity sufficient to operate standard office equipment. The employee must be able to sit or stand at a desk for a full shift and lift and/or move up to 30 pounds.
We offer a competitive compensation package based on experience and qualifications. Excellent benefits include medical, dental, and vision coverage. We also offer the opportunity to participate in a pre-tax Flexible Spending plan, Employee Stock Ownership Plan, and 401k.
Salary range: $60,000 - $70,000 depending on qualifications. Placement within this pay range will be determined by factors such as education, qualifications, project complexity and/or experience. The maximum is reserved for candidates who currently meet all job requirements. We believe in the importance of pay equity and consider internal equity of our current team members as part of any final offer.
How to Apply: Please include a cover letter with your resume (PDF or Word/5MB max) that tells us why you are our ideal candidate and why you want to our work for our firm. Inquiries that do not follow these instructions may not be considered. Background checks are conducted on all final candidates for this position in accordance with applicable federal and state law and may include obtaining a Consumer Credit Report from a Consumer Reporting Agency.
One last note. . .
Real people review every application, so we regret that due to the large volume of inquiries, we are unable to accept phone calls regarding the status of applications. We'll be sure to contact you if we need more information. Apply now!
As an Equal Opportunity Employer, we are committed to welcoming and supporting a diverse community of professionals. As such, women and people of color are especially encouraged to apply. Our firm participates in E-Verify.
We do not accept resumes from recruiters, placement agencies, or other staffing vendors who have not signed an agreement with us. Unsolicited resumes will be ineligible for referral fees.
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