This role is mainly responsible for safeguarding the company’s assets,(Accounts Receivables), ensuring all invoices outstanding are collected within established parameters to maintain on going cash flow, and the prevention of incrementing credit exposures, bad debt expenses and any sales flow interruptions.

Analyze all A / R accounts, credit history and see if account is reliable for new orders

Daily customer collection efforts performance or any vital information is updated to company’s smart sheet attaching e-mails, proof of payment or any updates on customers past due balances and / or important account data.

Perform customer A / R reconciliations for identifying balance discrepancies including prior payments posted to oldest invoices to ensure customers records balance with Daikin, Miami receivable balances.

Provide customers with all pertaining information, as for example; customer invoices to ensure payments are received as early as possible and not impact to maintain on going cash flow.

Maintains over 90 days aging % less than 15%.

Perform at least ten collection calls daily and develop direct customer business relationships.

Informs periodically when exhausted all collections efforts pertaining to any customer to determine with direct Manager to submit to Euler, escalate to Sales Managers and / or request customer visits.

Cover Billing Specialist position during vacation or when out of office absence which includes the processing / issuing of Daikin, SAEG US & Puerto Rico billing invoices and credit / debit or any request / approved adjustments.

Ensure the shared Accounts Receivable in box is reviewed daily various times to ensure customer inquires are responded within 24 hours working day.

Assist with any audit compliance requirements.

Performs all processes within internal control procedures.

Assist with department retention of customer files by uploading customer documents to SAP master data profiles.

Ensure all customers credit applications have been updated and those whom are required to include sales tax exempt certificates have been received and are taxed accurately.

Ensure any information sent to internal & external customers meets establish department standards.

Work closely with cash applicator at Costa Rica Shared service department to ensure all payments are applied as per customers details.

Maintain DSO within established parameters.

Prepare and meet collection forecast monthly & quarterly targets

Perform on going one to ones with sales representatives.

Perform any other assignment requested by direct Supervisor, Manager, Controller and / or Senior Finance Director.

Qualifications and Education Requirements

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and / or ability required.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education / Experience :

BBA, degree preferred in accounting / finance; and five years related accounting experience within credit, collections, billing & accounts receivable departments.

Language Ability :

Ability to read and comprehend in English and Spanish instructions, correspondence, and memos. Ability to write correspondence.

Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.

Math Ability :

Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.

Reasoning Ability :

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.

Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Computer Skills :

To perform this job successfully, an individual should have knowledge of Microsoft; including Word, Excel; ability to work with pivot tables, power point, emails, salesforce and Internet software.

Certificates and Licenses :

No certifications needed

Supervisory Responsibilities :

This job currently has no supervisory responsibilities but for career path will need and is preferred if has some experience.

Work Environment :

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Preferred Skills

BBA in Accounting and / or Finance

Flexible disposition to work overtime

Mind set to internal controls & SAP usage

Last updated : 2024-06-19