Responsible for coordinating engagement and accomplishment of division sales objectives with COD & Distributor
Channel Partners.
• Act as Division Product Champion to assist in developing COD & IND product sales opportunities of his/her focus
area as assigned. Help to support product team as it develops and work closely with the product applications
resource (e.g., VRV and AER group).
• Coordinates resolutions and corrective actions of field product quality issues
• Conduct or participate in quality reviews with customers at their locations
• Oversee and direct the production of technical literature, service training materials and service kits in
collaboration with respective departments
• Participates and provides input from a service perspective in product transition schedule meetings, dFMEA
(Design failure mode and effect analysis) and other service design reviews
• Troubleshoot and or assist by phone distributors/branch/dealers in installation, quality, or service-related
problems escalated to Management level
• Travel to field locations to resolve product problems escalated to Management level
• Oversee and be responsible for meeting division objectives for the specific programs (e.g., VRV Pro) that are part
of the specialist’s focus area.
• Provide resources and promotional support to fully engage TSMs to sell the focused product (both COD & IND)
• Serve as additional sales & training resource to COD, IND channels. No support of REP channel for this role.
• Perform additional projects/duties to support ongoing business needs

Qualified Applicants must be legally authorized for employment in the United States. Qualified applicants will not require employer sponsored work authorization now or in the future for employment in the United States.

The Company provides equal employment opportunity to all employees and applicants regardless of a person’s race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities.