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Purpose of Job: Execute all customer service operations, ensuring all prepared products meet the restaurant standards of quality and excellence.
Essential Functions:
Accountability: Operates work area in accordance with established standards, policies and procedures. Answer customer questions about product ingredients and preparation; suggest appropriate items to compliment customer orders. Assist in the success of the restaurant by ensuring guest satisfaction through adhering to standards for quality, value, service and cleanliness. Maintain a positive working relationship with all restaurant employees and customers to foster and promote a cooperative and pleasant working climate. Communicate all significant issues, both positive and negative, with management staff.
Qualification Standards: Qualified candidates must have excellent customer service skills including strong verbal communication skills, exhibit good manners, proper personal hygiene, positive attitude, and promptness. Must be able to perform under pressure in a high volume restaurant including moving and responding quickly for long periods of time. Travel quickly in customer service area as much as three times for each customer up to as many as 40 customers per hour of shift. Must be able to work in and out of different temperature ranges. Interact with the public and co-workers constantly during shifts. Clean up after all kinds of messy situations. Capability to stand for long periods of time and lift up to 25 lbs. Must be able to move and respond quickly to various requests and commands, read order monitors and communicate clearly and effectively with customers and co-workers. Exhibit and use good manners, proper personal hygiene, positive attitude, and promptness.
Full Time
Restaurants & Catering Services
$25k-31k (estimate)
03/14/2024
07/27/2024
FRANKLIN, TN
25 - 50
2011
TIM BUCEK
<$5M
Restaurants & Catering Services
The job skills required for Crew Members include Customer Service, Service Quality, Container, Verbal Communication, etc. Having related job skills and expertise will give you an advantage when applying to be a Crew Members. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Crew Members. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Crew Members positions, which can be used as a reference in future career path planning. As a Crew Members, it can be promoted into senior positions as a Fast Food Shift Supervisor that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Crew Members. You can explore the career advancement for a Crew Members below and select your interested title to get hiring information.