Dallas Market Center is seeking a Manager of Operations to join our team! You will be managing the operational aspects of DMC Markets/Events and provide administrative assistance to SVP’s of Admin Services and Facilities Maintenance. Bi-lingual candidates preferred. This is an on-site position.

Position Description:

• Partners with Marketing, General Decorator, Show Managers, Clients, Catering, and Operations to Manage, produce and distribute all Event Orders and market sheets.
• Helps manage the campus calendar.
• Check events to ensure all requirements are being met. Notify relative departments of any corrections/changes needed.
• Process invoices, and expense reports.
• Provides administrative support to the SVP, Administrative Services and SVP, Facility Maintenance
• Assist Operations teams with work order system questions. Submit work orders as necessary.
• Prepares daily assignments for temporary labor during markets. Assists with building and restroom inspections. Communicate with temp agency when necessary.
• Process invoices for operations.
• (FM) Maintain Construction/Building Permits for Operations, schedules contractor for quarterly maintenance, including grease traps and kitchen vent hoods. 
• Approves payroll when management is out of the office. Assists SVP’s with payroll issues.
• Manage the logistics/operations for external events taking place within the building.
• Support the leasing team by providing meeting or lounge space required for markets and events. 
• Assist with scheduling of temp labor for Housekeeping, Dock Services and Setup.

Required Education: 

• High School Diploma or equivalent

Required Experience:

• 1-2 years of office or customer service experience
• Microsoft Office Suite: Word, Excel, PowerPoint, Outlook

Physical Requirements:

• Sitting and walking throughout work shift
• During markets or events require significant walking and extended work hours

Required Competencies:

• Communication: Effectively listens to others and makes clear and effective oral presentations to individuals and groups regarding work-unit or organization issues. Communicates effectively in writing; is clear, concise and easily understood.
• Conflict Management: Anticipates or seeks to resolve confrontations, disagreements, or complaints in a constructive manner.
• Decisiveness: Assesses risks and takes the appropriate actions needed to achieve work-unit objectives within appropriate time frames.
• Evaluation: Monitors work-unit programs, evaluates outcomes, and improves organizational efficiency and effectiveness.
• Flexibility: Adapts to change in the work environment in ways that help work-unit staff keep projects “on course.”
• Integrity: Firmly adheres to a code of moral values; is honest and forthright in actions and words.
• Interpersonal Skills: Considers and appropriately responds to the needs, feelings, capabilities, and interests of others.
• Planning: Establishes policies, guidelines, plans, and priorities required to meet work-unit or organization objectives.
• Problem Solving: Recognizes and defines problems; challenges others to identify alternative solutions and plans to solve those problems.
• Resource Utilization: Responsibly spends financial resources in ways that result in ultimate accomplishment of work-unit or organizational objectives. Effectively and efficiently uses materials, supplies, equipment, systems or organization facilities.
• Self-Management: Engages in the effective use of self-assessment and self-management techniques in order to proactively and continuously improve own performance. Exhibits full responsibility for one’s own work achievements and consistently maintains a high level of self-management that contributes to sustained high performance.
• Time Management: Effectively uses the time available to complete work tasks and activities that lead to the achievement of expected work objectives (as results or outputs).