SUMMARY

With a primary focus of growing vendor sales, the Senior Sales Specialist serves as an extension of the vendor or technology category and is responsible for educating and enabling the sale of new and different technical products, programs, and/or services. Maintaining sound knowledge of diverse industry trends and technologies, the Sales Specialist is responsible for leveraging their expertise, along with the experience of other D&H experts, to build, position, and sell new and advanced solutions, programs, and services. This position will assume a leadership role on the team to train and mentor Sales Specialists, Inside Sales Reps and Field Sales. They will also be expected to participate in joint sales calls with D&H sales teams to successfully sell and promote vendor products and services.

Communicates with D&H staff to ensure that internal support and team members understand, and are able to properly support sales opportunities. Maintains consistent communication with all regarding key initiatives pertaining to vendor initiatives to further grow profitable business. Provides specialized consultation, education, training, and sales resources to peers and external partners to enable vendor and reseller success and acts as an extension of the vendor organization to drive programs and vendor initiatives to channel partners.

Creates and communicates tactical and strategic initiatives and forecasts aligned with the direction of the organization and vendor objectives.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Serve as a dedicated resource that leverages D&H Inside and Outside sales organization, expertise, and breadth of resources to facilitate D&H and the manufacturer objectives and identify key customers in appropriate segments.
• Participate in joint reseller calls with D&H sales teams to sell and promote vendor solutions.
• Leverage their extensive sales experience to train and mentor team members and D&H sales.
• Assist Sales Management in identifying reseller opportunities and ensure appropriate action plans and follow up to support vendor sales initiatives.

• Gain mindshare and drive awareness of vendor SMB strategy with focus on top sellers.
• Work with the Marketing Department to help determine what products to promote and help set marketing plans.
• Message & drive attendance to the vendors Live Events.
• Proactively communicate & work with D&H sales teams to drive and promote vendor promotions and programs.
• Create and launch reseller and rep promotions geared to increase sales and broaden the reseller base.
• Manage lead development, follow-up and closure;Provide support necessary to develop leads and follow them to closure.
• Push and promote current manufacturer deals & programs to resellers.
• Collaborate & coordinate with Buyers, vendor and reseller forecasts.
• Become a resident expert on all specific manufacturer programs, product offerings.
• Develop a thorough knowledge of the manufacturer’s key competitors.
• Attend manufacturer trainings with D&H and the manufacturer’s personnel and online, as needed or required.
• Occasional travel is an expectation of this role.
• Oversees consistency of maintaining, updating, coaching, monitoring and communication within CRM.
• Sales management and business ownership of vendor program budgets.

ADDITIONAL DUTIES

• Interact with vendors as well as co-owners in other departments.
• May be asked to work in other areas, as needed for cross training and/or workload.
• Other related duties as assigned.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.The requirements listed below are representative of the knowledge, skill, and/or ability required.Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

KNOWLEDGE, SKILLS and/or ABILITIES

·Computer literate with ability to learn.

·Knowledge of the Microsoft Office Suite programs required.

·Requires professional verbal and written communication skills.

·Knowledge of Computer Products industry preferable.

EDUCATION and/or EXPERIENCE

·Bachelor’s Degree and/or 5 years’ experience in a sales position

SUPERVISORY RESPONSIBILITIES

This position has supervisory responsibility.

WORK SCHEDULE

Fulltime position (40 hours a week), Overtime, Weekends, Holidays, Trainings as required.

LANGUAGE SKILLS

• Ability to read, write, and speak English.
• Ability to read and comprehend simple instructions, short correspondence, and memos.
• Ability to write simple correspondence and/or complete employment forms.

MATHEMATICAL SKILLS

Ability to add subtract, multiply, and divide in all units of measure, using whole numbers.

REASONING ABILITY

Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram formats.

CERTIFICATES, LICENSES, REGISTRATIONS

Post hire certifications may be required to gain knowledge needed to stay current in field.

PHYSICAL DEMANDS

While performing the duties of this job, the employee is regularly required to sit, stand, walk, use hands and fingers, reach with arms, talk and hear.The employee will frequently be required to stoop, kneel and crouch.The employee may occasionally lift and/or move up to 20 pounds.Specific vision abilities required by this position include close vision, distance vision, and ability to adjust focus.

WORK ENVIRONMENT

While performing the duties of this job, the employee is seated in a cubicle or office environment and is exposed to fluorescent lighting, background noise, and computer monitors.