At Shappie Agency, we believe in work-life balance and fostering a family-friendly work environment. We're expanding our team and looking for versatile individuals who can excel in both customer service and sales roles.

Hourly Base Salary Commission Bonus Opportunities

Paid Time Off (PTO)

Retirement Plan

Competitive salary with commission potential

Emphasis on work-life balance

Family-friendly work environment

Opportunities for career advancement

Ongoing training and professional development

• Handle customer inquiries via phone, email, or chat
• Provide accurate product information and assistance
• Resolve customer issues and complaints
• Maintain professionalism and customer satisfaction
• Prospect and identify potential clients
• Build and maintain strong client relationships
• Present and demonstrate our products/services
• Negotiate and close sales deals
• Meet and exceed sales targets

• Excellent communication skills, both written and verbal
• Customer-oriented mindset with a focus on delivering exceptional service
• Self-motivated and results-oriented
• Ability to work in a fast-paced environment
• Sales or customer service experience is a plus but not required